Shashank Helaskar
Pune
Summary
Results-oriented ERP Business Analyst with strong experience in ERP systems and project management. Led implementation of ERP solutions that improved system functionality and user experience, driving efficiency and business growth. Skilled in JIRA and data visualization, ensuring quality assurance and stakeholder engagement. Results-driven ERP Business Analyst with a proven track record in optimizing system functionality and driving process improvements. Skilled in communication, quality assurance, and cross-functional collaboration to deliver impactful solutions.
Overview
9
9
years of professional experience
Work History
ERP Business Analyst
Infoprosys Technologies Pvt Ltd
Pune
06.2024 - Current
- Analyzed business requirements to optimize ERP system functionality.
- Collaborated with cross-functional teams to gather user feedback and insights.
- Conducted system testing to ensure accurate data processing and reporting.
- Created training materials for end-users to enhance understanding of ERP system features.
- Facilitated workshops to identify process improvements and streamline operations.
- Supported data migration efforts during new system implementations and upgrades.
- Assisted in troubleshooting user issues to enhance overall system performance.
- Identified areas of risk associated with projects and proposed mitigation strategies accordingly.
- Developed detailed business process documentation to ensure accurate data migration into the ERP system.
- Implemented new modules, customizations and upgrades within the ERP software environment.
- Coordinated with vendors to address and resolve technical issues promptly.
- Worked closely with developers during all stages of development lifecycle from initial requirement gathering up until deployment.
- Analyzed customer requirements and worked with stakeholders to develop effective solutions that met their needs.
- Monitored system performance metrics to identify bottlenecks and recommend optimization strategies.
- Actively participated in quality assurance activities such as peer reviews and audits in order to detect any deficiencies early on.
- Resolved production issues by providing timely resolution strategies or workarounds as needed.
- Configured the ERP system based on customer requirements, ensuring proper setup of security roles and profiles.
- Created test plans, scripts and scenarios for unit, integration and user acceptance testing.
- Generated project status reports on a regular basis in order to track progress against timeline goals.
- Conducted gap analysis between existing and target processes to pinpoint specific areas for improvement.
- Participated in meetings with internal customers and external partners in order to gain an understanding of their specific needs and objectives.
- Collaborated with IT teams to design, develop, document and maintain reports using SQL queries and scripts.
- Provided functional and technical support for ERP implementations.
- Documented procedures for data extraction from legacy systems prior to migration into the ERP platform.
- Defined and managed project implementation lifecycles clarifying deployment standards, managing resources and adhering to strict deadlines.
- Analyzed client systems, identifying vulnerabilities and recommending services as necessary.
- Led client presentations, building case for product implementation and showcasing solutions in real-world scenarios.
- Assessed and defined key business processes, policies and procedures with clients to provide tailored business support through product implementation.
- Prepared proposals for new professional service and technology implementation when necessary.
- Met project goals, garnering widespread support and growing customer base.
- Contributed tailored technical and marketing content to enhance product growth and development.
- Used software tools available to solve problems in real-time, developing safeguards against future threats and protecting data integrity.
- Supported business development and sale of professional services when necessary for system security and improvement.
- Sought and embraced unprecedented challenges and worked to drive consistent business growth among diverse client base.
- Trained staff and users to work with computer systems and programs.
- Developed and managed project plans while providing status updates to management.
- Troubleshot program and system malfunctions to restore normal functioning.
- Explored new technologies and tools for productivity, security, and quality assurance purposes.
- Implemented ERPNEXT and HRMS
Business Analyst & Manual Tester
Globalion Technology Solutions LLP
Pune
03.2023 - 04.2024
- Worked on functional requirement gathering and wireframe designing of a Mobile app and project management tool for Government of Maharashtra.
- Worked on writing functional requirements, user stories, Test planning and execution and manual testing for E-commerce web Application, Mobile app for Government of Maharashtra.
- Led internal product development for job portal and ERP, including CRM, accounts, inventory, and project management, by designing requirement documents and project planning as project owner.
- Oversaw internal product development for ticket-based helpdesk system by creating requirement documents and project planning as project owner.
- Conducted regular stakeholder meetings to discuss project status, and gather feedback.
- Developed technical specifications for new software and web application based on user requirements.
- Experience in setting up and customizing JIRA projects, users, and workflows.
- Performed user acceptance testing, functional testing, and unit testing to verify that new software solutions aligned with business requirements.
IT Business Analyst
Proptech PVT LTD
Pune
03.2022 - 02.2023
- Facilitated requirement gathering sessions with stakeholders to identify project needs.
- Collaborated with stakeholders to gather business requirements for technology projects.
- Analyzed data trends to identify opportunities for process improvements.
- Facilitated meetings to discuss project progress and address concerns.
ARDM
Kotak Life Insurance
Pune
03.2020 - 01.2022
- Led a team of agents in developing effective sales strategies.
- Trained and mentored new sales staff on company policies.
- Analyzed market trends to identify growth opportunities for insurance products.
Business Analyst & Manual Tester
Gsoft IT Solutions
Parbhani
05.2017 - 02.2020
- Conduct user acceptance testing, functional testing, Unit Testing, to ensure new software solutions meet business needs.
- Conducted user testing and training to verify that the solution fulfilled business requirements.
- Translated stakeholder requirements into concrete deliverables such as user cases, functional specifications, and process and data model diagrams.
- Wrote technical specifications for new software development based on user requirements.
- Proposed process improvements that aligned with business goals, facilitating enhanced operational effectiveness.
- Assisted Vasantrao Naik Agriculture University with seed processing department project, aligning solutions with operational needs.
- Contributed to 2 government projects in Maharashtra as third-party service provider in networking sector, enhancing project execution and compliance.
Education
M.Sc. (Comp. Sci.) -
DSM's College
Parbhani04.2024
BCS -
MGM's College of CS & IT
Parbhani05.2020
Skills
- ERP implementation experience
- ERP management
- ERP configuration
- ERP systems expert
- Business process analysis
- Data visualization
- JIRA
- Zoho Sprint
- Microsoft Visio
- Test planning
- Quality Assurance
- QA
- Functional testing
- UAT
- Project management
- Process analysis
- ERP implementation
- Leadership
- Communication
- Frappe Framework
- ERPNEXT
- Frappe HRMS
Awards
- AWARD OF ACHIEVEMENT, in Oracle Database 10g: Introduction to SQL, PL/SQL ORACLE WORKSHOP - 1 by ORACLE UNIVERSITY.
- Certificate in Web Component Development, using Java Technology course completed at NIIT, DADAR (W) with Excellent Grade.
Languages
- Hindi
- English
- Marathi
- Hindi
- English
Timeline
ERP Business Analyst
Infoprosys Technologies Pvt Ltd
06.2024 - Current
Business Analyst & Manual Tester
Globalion Technology Solutions LLP
03.2023 - 04.2024
IT Business Analyst
Proptech PVT LTD
03.2022 - 02.2023
ARDM
Kotak Life Insurance
03.2020 - 01.2022
Business Analyst & Manual Tester
Gsoft IT Solutions
05.2017 - 02.2020
M.Sc. (Comp. Sci.) -
DSM's College
BCS -
MGM's College of CS & IT