Shashank Jaiswal
Electrical Engineer And Marketing Executive
New Delhi,DL
Summary
Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers. Skilled leader during business meetings and making sales field visits. Strong business acumen, attention to detail, excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Business Associate
Sales (Byjus)
Bangalore, Bangalore
03.2022 - Current
- Verified work aligned with service levels agreed and client requirements.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Researched, analyzed and projected market data for potential markets.
- Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Engaged with customers to build business relationships.
Customer Support Associate
Tech Mahindra
New Delhi
08.2019 - 02.2022
- Provided primary customer support to internal and external customers.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Communicated with vendors regarding backorder availability, future inventory and special orders
- Answered customer telephone calls promptly to avoid on-hold wait times
Supervisor of Distribution Operations
Bses Rajdhani Power
New Delhi, DL
07.2016 - 08.2017
- Identified and solved complex strategy obstacles to promote growth and guide business direction.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Improved distribution efficiency with design, development and testing of embedded software applications.
Education
Bachelor of Vocational - Power Distribution Management
Guru Gobind Singh Indraprastha University
New Delhi 05.2015 - 07.2018
MBA - Marketing Management
NIMIS
MUMBAI 01.2021 - Current
Skills
Organization and Time Management
Timeline
Business Associate
Sales (Byjus)
03.2022 - Current
MBA - Marketing Management
NIMIS
01.2021 - Current
Customer Support Associate
Tech Mahindra
08.2019 - 02.2022
Supervisor of Distribution Operations
Bses Rajdhani Power
07.2016 - 08.2017
Bachelor of Vocational - Power Distribution Management
Guru Gobind Singh Indraprastha University
05.2015 - 07.2018
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