Databases MS Access,IBM DB2,SQL,Oracle
Shashank Joshi
Agile Delivery Manager
Pune
Summary
· 22 Years of end to end Delivery management experience in Application development & Product Development, support operation & CoE setup. With 11+ years working in BFSI domain.
· In the recent past worked with SunGard/FIS (Fidelity information services), Credit Suisse, CITI Bank, Deutsche Bank and currently working with Wipro for HSBC Bank.
· Significant experience working with key stakeholders like SME, Engineering, Product Management and technical teams for securing and executing concurrent projects.
· A keen planner, strategist and implementer with demonstrated success in program management ensuring effective management of various resources to meet Program/Engagement specifications
Overview
23
23
years of professional experience
5
5
years of post-secondary education
6
6
Certificates
3
3
Languages
Work History
Delivery Manager
Wipro
Pune
01.2020 - Current
- Business name: WIPRO
- CLIENT NAME :HSBC India
- Identify and agree the project deliverables and critical success factors to provide a basis for effective planning and management of projects
- Work closely with Project Sponsors, Heads of IT & Change Lead to fully identify and articulate change requirements to translate these into agreed clear and tangible outcomes.
- Management of the relationship with technology and other 3rd party suppliers, to deliver change to maximise value.
- Development and maintenance of project plans, whilst ensuring that specific deadlines and milestones are agreed and communicated to all parties involved.
- RAID management to ensure projects are delivered to agreed time, quality, escalating risks and issues which threaten delivery to plan.
- Play a leading role in the swift and effective resolution of issues
Taking ownership for reviewing, triaging and resolving any issues that are escalated from the Support and Business Teams. - Supports the team in the facilitation of the sessions that take the team from goals to story creation and implementation including facilitation of the product user forum.
- When needed, support the team in the delivery of some of the documentation and Epics.
- Supports the removal of blockers/impediments in the delivery of outcomes, including collaboration with teams outside of delivery teams, including risk management and cyber security.
- Work with the team and Product Owner to facilitate the breaking down of initiatives and Epics in to regular cycles of delivery and improve the predictability of delivery.
- Completed Project :- Digital Transformation regarding three lending products mainly Account Opening, Cards and Loans APAC (Singapore, Malaysia)
Existing User journeys available are getting transformed more logically so that it will be a STP for end user and user will start relationship with Bank with first few hours of Onboarding.
Delivery Manager
FIGMD INDIA PVT LTD
Pune
02.2018 - 01.2020
- GOOGLE VENTURED (HTTP:, Oversee project delivery teams viz
- Delivery managers, development and testing (150+ FTEs) across 22 health-care programs
- Accountable for $3M revenue per year
- Introduced Agile delivery methodology, JIRA/GIT setup, test automation
- Cclinical quality reporting processes: Implementation of data extraction from EHRs, data processing in DataMart, develop performance quality measures, quality dashboards, web data entry portals & reporting
- Implementation of Merit-based Incentive Payment System (value-based reimbursement for clinical activities)
- Provide technical leadership and innovation across all product aspects of technology development
- Part of sales team for new business proposals
Vice President
DEUTSCHE BANK
Pune
07.2015 - 01.2018
- Managed Corporate Technology Team for various projects from Project initiation to end and providing effective Program management and handling group of BAs for Corporate Technology Projects
- Act as the key point of contact on assigned projects
- Provided Domain guidance, training and advice to less experienced team members
- Responsible for the development planning and delivery of system integration and technology development book of work for Core Banking / Back Office / Business Process Management applications
- Responsible for change Management activates and weekly governance meeting /CAB meeting for global deployments for infrastructure and Operational changes
- Worked with Project Manager, Business Analyst and Test Managers to ensure efficiency of system integration test cycles and propose improvements required if defects are found
- In addition to unit testing code, this includes supporting all testing cycles (System Integration Testing, User Acceptance Testing) ensuring all deliverables are aligned with technology development governance
- Developed a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan
- Leveraged on existing functionalities to satisfy new business opportunities
- Planed and mediated workshops between Business and IT department to ensure a good two-way communication
- Directed and lead diverse teams across globe, including vendor teams from India (Accenture and HCL), Germany (S2) and DB Russia team, to deliver assigned technology programs, around Markets clearing (Core Clearing Transformation, GMI Implementation) and Corporate Technology (HRIT Transformation)
Product Delivery consultant
FIDELITY NATIONAL INFORMATION SERVICES INC, FIS
Pune
01.2011 - 07.2015
- Key point of contact for FIS’s internal and external Clients operational queries
- Key point for client statements and margining of futures positions in capacity of Managed Account Representative
- Liaise with clients Futures Operations teams to resolve Client trade allocation, margining, commissions and fees issues in timely and accurate manner
- Partner with Client Executives, Business and Operations Management on regular and ad hoc review of Clients' requirement of backoffice product GMI
- Coordinate, Operations teams for new client on-boarding and additional account openings and liaising with internal development team to manage these request
- Liaise with Account Opening teams on setup and maintenance of Client commission schedules
- Provide support to Clients on setup of access and reporting on GMI
- Ensure that the client is well informed and prepared for all exchange mandated initial
- Manage the research and implementation of daily and ongoing issues related to product function
- Interact with clients in presentations, data gathering, and analysis activities
- Able to understand and demonstrate structured knowledge of our high profile GMI clients, focusing on their business and their processes and ensure that efficient and controlled processes are recommended to clients and employed where possible
- Key Projects:-
- Handled effectively professional services part for different clients/Investment Banks for Back office Product GMI which is a major contribution to Product Revenue other than structured License module
- Effectively setup a Custom Development team which works effectively with Product implementation team on implementation projects which are billable to clients and generates additional revenue.
AVP (Assistant Vice President)
CITI GROUP SINGAPORE
07.2010 - 12.2010
- Work with project teams to integrate change management activities into the overall project plan
- Involved in process improvements for new business initiatives, implementing communication channels between front and back office and other project work
- Work with Client, Sales/Trading desks and other stakeholders to resolve any open questions/issues
- Become a subject matter expert to mitigate risk and drive efficiencies for product GMI which was main backoffice clearing and settlement product
- Liaise with Operations users required for confirmation and specification of requirements definition
- Involved in handling trade reconciliation, investigate discrepancies in settlements and monitor suspicious trades
- Manage real-time trade booking exceptions internally between the trading desk and sales force
- Monitor and control operational risk throughout the trade processing life cycle
- Collaborate with our technology and business partners to enhance systems and workflows
- Engage in various industry and regulatory initiatives in a constantly changing environment
- Collaborate with technology teams on the implementation of process flow improvements and efficiencies
Associate Consultant
Wipro, Credit Suisse Cliant
Pune
12.2009 - 07.2010
Sr. System Analyst
EBW, Credit Suisse Clint
09.2007 - 11.2009
Sr. System Analyst
Syntel Inc
Pune
11.2006 - 09.2007
Software Developer
Systems and Software Pvt Ltd
Mumbai
01.2006 - 11.2006
Software Developer
Atlaz Technologies Pvt Ltd
Mumbai
06.2003 - 12.2005
Programmer
Rolta India Ltd
Mumbai
01.2001 - 06.2003
Education
Bachelor of Civil Engineering ,B.E - Civil
Amravati University
College Of Engineering And Technology,Akola 10.1993 - 01.1999
Skills
Operating Systems Windows 2000undefined
Certification
ITIL 2011 foundation certified
Accomplishments
- Involved in Digital Security Platform (DSP) on boarding for HSBC which mainly caters user verification s and log on screens for Retail banking of HSBC for different markets. Successfully onboard HSBCs First direct and Marks and Spenser, CIIOM entity on DSP.
- Successful track record for continuous 2 + years IT delivery to global front office trading desks, Middle office, Operations divisions in IT as well as delivery of major Compliance and regulatory requirements.
- Managed core clearing transformation program which involved migrating current back office clearing and settlement system and successfully migrated the Pacific and Atlantic migration which involves feeds from almost 56 downstream systems.
Additional Information
Key Strength Areas:
- Experience of both waterfall methodologies and agile methodologies
- Has worked in large organizations working on project with multiple levels of hierarchy and opaque reporting lines
- Excellent communication verbal and written, being able to operate at all levels. A strong communicator who promotes facilitation and collaboration
Domain Proficiency
- Capital Markets domain with Post trade derivatives front to back office operations for ETD Trade processing, Settlements, Trade Support, and Reconciliation.
- Well convergent with Clearing and settlement for asset classes like Futures and futures options, Foreign exchange.
- Knowledge of vendor-based product like GMI, CLEARVISION, Recon tool which are widely used in IB Domain for front to back office. Worked as GMI SME for 8+years.
Proficiency in Agile Ways of Working: -
- Working in Safe Agile framework actively for PI-planning, POD creation, PI execution, Post PI reviews and coordinating with PO during entire PI.
- Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
- Create product concepts based on the Business strategy, Break down concepts into user stories
- Prioritize the product backlog, Discuss requirements and stories with the development team
- Proficient in using Agile Management tools like JIRA, confluence etc.
Software
CRM Dynamics 365
Languages IBM iseries Power i,Java,Java Script,HTML,paython
Change Management Tool JIRA, Confluence, SharePoint, MS Excel, MS PowerPoint
Project Management Tool Microsoft Project Management
Cloud AWS/ Azure,CI/C
Timeline
Delivery Manager
Wipro
01.2020 - Current
Delivery Manager
FIGMD INDIA PVT LTD
02.2018 - 01.2020
Vice President
DEUTSCHE BANK
07.2015 - 01.2018
Product Delivery consultant
FIDELITY NATIONAL INFORMATION SERVICES INC, FIS
01.2011 - 07.2015
AVP (Assistant Vice President)
CITI GROUP SINGAPORE
07.2010 - 12.2010
Associate Consultant
Wipro, Credit Suisse Cliant
12.2009 - 07.2010
Sr. System Analyst
EBW, Credit Suisse Clint
09.2007 - 11.2009
Sr. System Analyst
Syntel Inc
11.2006 - 09.2007
Software Developer
Systems and Software Pvt Ltd
01.2006 - 11.2006
Software Developer
Atlaz Technologies Pvt Ltd
06.2003 - 12.2005
Programmer
Rolta India Ltd
01.2001 - 06.2003
Bachelor of Civil Engineering ,B.E - Civil
Amravati University
10.1993 - 01.1999
ITIL 2011 foundation certified
AZUR Administrator Certification completed. AZ-103
AWS Certified Cloud practitioner completed CLF-C01.
Prince II Professional
Certified Scrum Master
Safe Agilist
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