Shashank Khatri
Group Manager, Ops ACE
Summary
To secure a responsible career opportunity, where I can fully utilize my training, human resource and management skills, while making a significant contribution to the success of my employer.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Group Manager
Encore Capital Group
Gurgaon
07.2019 - Current
Worked in Workgroups
ACE : 22 months
FX 3.0 : 7 Months
Now in ACE since Dec'2021
EEM Wave IX
Encore Capital Group
Gurgaon
04.2019 - 06.2019
Account Manager
Encore Capital Group
Gurgaon
04.2012 - 03.2019
Worked in different workgroups:
Edge/O2 for 6 months.
New Core/Core for 8 months.
Fresh for 10 Months.
Fresh Xpress for 5 months.
FX 2.0 for 12 months.
FX 3.0 for 3 Years & 7 months.
Customer Service Representative
HCL Technologies
Noida
04.2011 - 03.2012
Education
Bachelor of Science - Computer Science
Mahatma Gandhi Kashi Vidyapeeth
11.2007 - 04.2010
Skills
Learning/adaptability skills
Communication Skills
Active Listening Skills
Negotiation Skills
Empathy Skills
Public Speaking Skills
Timeline
Group Manager
Encore Capital Group
07.2019 - Current
EEM Wave IX
Encore Capital Group
04.2019 - 06.2019
Account Manager
Encore Capital Group
04.2012 - 03.2019
Customer Service Representative
HCL Technologies
04.2011 - 03.2012
Bachelor of Science - Computer Science
Mahatma Gandhi Kashi Vidyapeeth
11.2007 - 04.2010