Proven ability to resolve inquiries and enhance customer satisfaction. Skilled in CRM software and effective communication to foster positive relationships and facilitate seamless interactions.
Resolved customer inquiries and complaints to enhance overall support experience.
Facilitated seamless interactions across multiple touchpoints for positive customer engagement.
Served as primary contact between company and customers to foster satisfaction and loyalty.
Product Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USAProduct Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USA
Team Lead at Tech Mahindra, Tech Mahindra Pvt LtdTeam Lead at Tech Mahindra, Tech Mahindra Pvt Ltd
VAS Manager at Tech Mahindra Tech MahindraVAS Manager at Tech Mahindra Tech Mahindra
Senior Network Engineer at Tech Mahindra, Payroll by RLAB (Client- Mahindra & Mahindra)Senior Network Engineer at Tech Mahindra, Payroll by RLAB (Client- Mahindra & Mahindra)
Deputy Manager at Optum Global SolutionsDeputy Manager at Optum Global Solutions