An accomplished professional with an experience of more than 11 years in various government and private projects with a strong reputation related to accuracy, efficiency and implementation of operational improvement for process and organizational growth. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction. Analytical Senior Business Analyst with a strong background in designing and implementing business operations systems. Known for improving organizational productivity and efficiency through leveraging skills in strategic planning, project management, and team collaboration. Significant contributions to previous roles include streamlining processes, enhancing system functionality, and optimizing overall business performance. Consistently deliver projects on time and within budget while working effectively with stakeholders at all levels of the organization.