SHASHANK MISHRA
Unnao
Summary
A competent, enthusiastic team leader with more than 6.4 years of work experience. Want to work in a challenging environment demanding all my skills and adapting myself for the development of the organization and learning my way through.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inside Sales Executive
Dtwelve Spaces Private Limited (Stanza Living)
Bangalore
04.2022 - Current
- Developed and implemented sales strategies to increase revenue.
- Maintained customer relationships by providing product information, quotes and technical support.
- Conducted market research and competitor analysis to identify new opportunities for growth.
- Performed cold calling activities to generate qualified leads.
- Provided timely follow-up with prospects via email or phone calls.
- Analyzed customer feedback and provided insights into areas of improvement for existing products and services.
- Utilized CRM software to track leads, manage accounts and monitor progress towards overall sales goals.
- Researched industry trends and identified opportunities for business expansion.
- Handled customer inquiries promptly while ensuring high levels of customer satisfaction.
Business Development- Sr. Associate
THINK & LEARN PVT LTD(BYJUS)
India
07.2020 - Current
- Briefing Customers about the program they have selected or shown interest for
- Setting up scheduled Demos or Online meetings of prospects with our Academic Counsellors
- Updating relevant information on various company platforms (e.g
- CRM)
- Taking up responsibility of creating verified and good quality qualified Lead Funnel for Academic Counsellors.
ASSISTANT MANAGER F&B MANAGER
Lemon Tree Hotels Ltd
HYDERABAD
02.2019 - 06.2020
- As a Manager, I am accountable for maintaining a professional work environment, staff supervision, and administrative support
- Assist the F&B Manager in major decision making for the department and take charge of the department in his absence
- Been able to keep the expenses to minimal and in alignment with the targets
- Have been consistently meeting desired revenue budgets
- Responsible for quality assurance and training of the staff.
Management Trainee
Lemon Tree Hotels Ltd
BANGALORE
07.2017 - 01.2019
- Detailed learning about all the departments & Was responsible for daily operations in the respective department
- Specialization in Food And Beverage Service Department.
Education
GRADUATION - Hospitality and Hotel administration
ARMY INSTITUE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY
05.2017
Senior Secondary -
Central Board of Secondary Education
03.2013
Skills
- Team worker
- Leadership
- Communication skill
- Decision making
- Time management
- PowerPoint - Intermediate
- Customer Service Management
- Sales Tracking
- Client Support
- Sales Development
Certification
- Certificate of Excellence- BYJUS, For Highest Nos. of Sales
- Appericiation Certificate- Lemon Tree, Given by Regional General Manager Mr. Reginald Corbett for excellent performance.
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Hobbies and Interests
- Watching movies
- Cricket
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Inside Sales Executive
Dtwelve Spaces Private Limited (Stanza Living)
04.2022 - Current
Business Development- Sr. Associate
THINK & LEARN PVT LTD(BYJUS)
07.2020 - Current
ASSISTANT MANAGER F&B MANAGER
Lemon Tree Hotels Ltd
02.2019 - 06.2020
Management Trainee
Lemon Tree Hotels Ltd
07.2017 - 01.2019
GRADUATION - Hospitality and Hotel administration
ARMY INSTITUE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY
Senior Secondary -
Central Board of Secondary Education
- Certificate of Excellence- BYJUS, For Highest Nos. of Sales
- Appericiation Certificate- Lemon Tree, Given by Regional General Manager Mr. Reginald Corbett for excellent performance.
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