SHASHANK NAGAR

• Conducted business needs analysis to isolate problematic errors that were driving up costs. Created an action plan, the return on investment saved the organization.
• Review current business practices and recommended solutions for higher efficiencies. Such as evaluating succession plans, preparing for growth or reductions in force.
• Used coordination and planning skills to achieve results according to schedule.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Exceeded goals through effective task prioritization and great work ethic.
• TALENT ACQUISITION
• PERFORMANCE MANAGEMENT SYSTEMS
• HRMS & PAYROLL
• Employee Engagement Roles

• Regional Recruitments Incharge
• Heading Regional Employee engagements responsibilities
• Heading Campus & Vendor management for the regions.
• Regional Admin incharge.
• HR related ETC.

• Training Head for Airports & hospitals multibrand Food courts. ie. Yumm brands, Pizza Hut, KFC, Vaango, Costa Coffee, Pepsi etc
• Talent Acquisition Head for FRB Vertical Inclusive American express Lounge etc..

• Regional Head For Coffee Day Lounges.
• Regional Trainer for CCD - Training lead for Rajasthan & Delhi regions

• Resolved customer service issues using company processes and policies and provided updates to customers at the Delhi airport.
• Greeted customers and listened closely to problems described to determine solutions for the Jet airways customers
• Coached new team members on service techniques etc on floor as a part of BAH.
• Got appreciation letter from Airport Manager Mr. Mukund kulkarni for providing best customer service in Jet airways.

Did internships with multi media channels like

• IANS news source agency, DD news, Sun Magazine, Neighborhood Flash Newspaper,AAJTAK.

• Group M adv. agency, Broadmind Adv. Agency, Mindshare adv. agency