Microsoft Suite
Shashank Nair
Lead Specialist
Bengaluru,Karnataka
Summary
Organized Team Leader bringing 6 years of expertise in Finance and Operations with an exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
6
6
Languages
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Lead Specialist
Empower Retirement
Bengaluru, Karnataka
08.2019 - Current
- Developed and updated tracking spreadsheets using MS Access.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Generated reports of findings to help management with making key decisions.
- Evaluated performance and policies against metrics.
- Developed 4 effective improvement plans in 2019 and 2020.
Senior Specialist
Empower Retirement
Bengaluru, Karnataka
09.2017 - 07.2019
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Supported department leadership in implementing new policies, procedures and controls.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Specialist
Empower Retirement
Bengaluru, Karnataka
04.2016 - 08.2017
- Followed all company policies and procedures to deliver quality work.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Kept detailed records of project progress, discrepancies and other funding issues.
Client Relationship Partner
Yes Bank Ltd
Bengaluru, Karnataka
02.2015 - 03.2016
- Contributed to bank marketing and awareness campaigns to grow customer base.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Communicated product quality and market comparisons by creating sales presentations.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Increased retail volume by 3.6 Cr.
Education
Bachelor of Commerce - Finance
Jain University
BengaluruDiploma in General Management - Risk Management
Jain University
Bengaluru 06.2011 - 04.2014
Skills
Adaptability
Accomplishments
- Used Microsoft Excel to develop tracking spreadsheets and automating Monthly Metrics.
- Collaborated with team of Analytics in the development of Review Tracker which reduced organizational and operation cost.
Software
Certification
[Post Graduate Diploma in Banking Management], [Timespro] - [2014-2015]
Interests
Music
Travelling
Timeline
Lead Specialist
Empower Retirement
08.2019 - Current
Senior Specialist
Empower Retirement
09.2017 - 07.2019
Specialist
Empower Retirement
04.2016 - 08.2017
Client Relationship Partner
Yes Bank Ltd
02.2015 - 03.2016
[Post Graduate Diploma in Banking Management], [Timespro] - [2014-2015]
01-2015
Diploma in General Management - Risk Management
Jain University
06.2011 - 04.2014
Bachelor of Commerce - Finance
Jain University
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