Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
CustomerServiceRepresentative

Shashank Pathak

Mumbai

Summary

Insightful Information Technology Manager with 13+ years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

Overview

13
13
years of professional experience
4
4
Certification

Work History

Senior Manager-IT

SpiceMoney Limited
01.2022 - Current
  • Managing Entire infra (Linux Server, Nutanix HCI, Security tools, AWS and GCP)
  • Implementation and Management of critical Migration projects on Redhat Openshift Container platform (RHOCP)
  • Successful completion of RBI and PCI-DSS audit w.r.t overall infra
  • Planning and execution for complete Data center migration
  • Implementation and management of security and Compliance tools, such as PAM(Iraje), SIEM(Qradar), FIM (Wazuh), Linux Malware (ClamAV)
  • Drive Infrastructure updates and new projects
  • Project Planning, Execution, controlling, monitoring, managing and directing the assigned project resources to best meet project objectives.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance

IT-Manager Infrastructure

Ujjivan Small Finance
09.2021 - 12.2021
  • Managing critical Migration projects on Redhat Openshift Container platform (RHOCP)
  • Managing Entire Unix Infra (RHEL, CentOS, AIX, Solaris).

Deputy Manager

SBI Capital Securities Limited
01.2021 - 07.2021
  • Managing Entire UNIX infra (RHEL, CentOS, Ubuntu, Suse)
  • Managing PAM Solution (Iraje)
  • Ensure Systems and programs are enough to meet the business needs
  • Drive Infrastructure updates and new projects
  • Project Planning, Execution, controlling, monitoring, managing and directing the assigned project resources to best meet project objectives
  • Securing all servers with scheduled patching and monitoring
  • Applying critical/security/Bug fixes patches whenever required without impacting business and in lesser downtime.

IT- Manager, Manager

IDFC First Bank Pvt. Ltd
11.2018 - 01.2021
  • Managing Entire UNIX infra (RHEL, CentOS, Ubuntu, AIX, Suse)
  • Ensure systems and programs are enough to meet the business needs
  • Drive Infrastructure upgrade and new projects
  • Project planning, execution, controlling, monitoring, managing, and directing the assigned project resources to best meet project objectives
  • Provide technical support (Level 2 support) for all hardware/equipment in the Data Center computing infrastructure
  • Planning, developing and maintaining the facilities infrastructure
  • Coordinate with vendors and resource engineers and ensure effective completion of all installation hardware at data centers
  • License adherence on servers
  • Ensure that only authorized software is installed on systems
  • Closure of all Audit and security related points
  • Securing all servers with scheduled patching and monitoring
  • Applying critical/security/Bug fixes patches whenever required without impacting business and in lesser downtime
  • Successfully migrated DC from Tikona to Netmagic
  • Lead and drive minimum 10 audits with closure of all observations within 2 months
  • Achieved 99.5% VA & CA closure for Linux domain
  • Own, run and deliver Service Improvement plans with tangible benefits
  • Managing below Cloud platforms and project running on Cloud platforms
  • AWS
  • Oracle Cloud Infrastructure (OCI)
  • Managing Below Devops tool -Jira, Confluence, Bitbucket, Jfrog, Jenkins.

Assistant Manager- IT

DCB Bank Pvt. Ltd
02.2016 - 11.2018
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to company's vision.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Worked well in a team setting, providing support and guidance.
  • Supporting Linux and AIX server configuration, hardening, backups and monitoring.
  • Installation and Upgradation of Linux, AIX and Windows Servers.
  • Installation and upgradation on VMware components such as vCenter server, ESX, VSphere replication appliance, SRM (Site recovery Manager).
  • Conducting DR drills for critical applications through SRM.


IT-Operation Analyst

Accenture Pvt. Ltd
04.2015 - 02.2016
  • Working on client site Reliance Securities
  • Performing SOD/BAU Activities on production trading servers
  • Implementing & monitoring omne production servers
  • Handling algo FIX servers
  • Monitoring web applications
  • Working on tickets raised by the users/clients through TMS
  • Working on latest projects such as 64 bit server Implementation, Load balancing, HA & Replication Servers
  • Automated whole BOD process on production server
  • Upgradation of all 32bit production servers to 64bit server
  • Hardening and tuning of kernel level parameters for better performance of application
  • Implementation and administration of DNS, DHCP and NIS
  • Monitoring System Performance of Virtual memory, System events, Swapping, Disk utilization, CPU utilization by running scripts
  • Creating file systems and mounting, file system maintenance and repair
  • Creation, modification and deletion of the user accounts and assigning permissions to them
  • Extracting .jar,.war files
  • Proactive monitoring and health checking on servers which includes activities such as monitoring the file system sizes, user login attempts etc.

Operational Engineer

OmnesysIndia Pvt. Ltd, THOMSON REUTERS
10.2010 - 04.2015
  • Worked on major Institutional & Retail clients such as Anand Rathi, Edelweiss Securities, NSE
  • Installation of LINUX operating system & omne application on client site and NSE Co-location
  • Daily BOD-EOD of application Servers
  • Monitoring & troubleshooting application servers
  • Creating & Managing FIX (Financial Information exchange) connections
  • Providing latest strategies & algos for testing purpose as per the requirements
  • Created Replication Servers for Edelweiss in different location
  • Follow the SLA as per the customer requirement
  • System health monitoring & system performance tuning
  • Installation and configuration of FTP, SSH, CRONJOB
  • Successful performance in Backup and Restoration.

Education

Post-Graduate - Management

Wellingkar Institute
2016

Bsc. - Information Technology

Mumbai College
2010

H.S.C - SCIENCE

Maharashtra State Board
2006

S.S.C -

Maharashtra State Board
2004

Skills

  • Over 13 years of experience in Linux System administration along with experience in Virtualization, Aix, Windows 2012, 2019 and 2022
  • Experience in planning and execution for complete Datacenter Migration
  • Experience in managing critical RBI and PCI-DSS Audits
  • Experience in Managing critical Migration projects on RedHat Openshift Container platform (RHOCP)
  • Experience on storage devices such as Hitachi, Dell, Nimble and IBM
  • Experience in AWS, OCI and GCP
  • Implementation and management of security and Compliance tools, such as PAM(Iraje), SIEM(Qradar), FIM (Wazuh), Linux Malware (ClamAV)
  • Experience in Nutanix HCI,VMware virtualization
  • Cross-Functional Collaboration
  • Proficient in creating basic scripts and scheduling in cron jobs for performance monitoring
  • Expertise in closing vulnerable points at OS level as well as application level
  • Strong problem solving, analytical skills, good verbal, written communication and presentation skills and ability to work in a time-constrained and team-oriented environment

Accomplishments

  • Received Award for Best Employee in support for Linux Projects.
  • Received Award for Best Employee in ESQ (Empathy, Speed and Quality).
  • Back to back 3 quarterly ACE awards.


Certification

  • Red Hat Certified Engineer (RHCE Certificate number CN-805011384058232).
  • VMware Certified Associate – Data Center Virtualization (VCA-DCV).
  • Certified OCI Foundation Associate.
  • Certified OCI Architect Associate.


Timeline

Senior Manager-IT

SpiceMoney Limited
01.2022 - Current

IT-Manager Infrastructure

Ujjivan Small Finance
09.2021 - 12.2021

Deputy Manager

SBI Capital Securities Limited
01.2021 - 07.2021

IT- Manager, Manager

IDFC First Bank Pvt. Ltd
11.2018 - 01.2021

Assistant Manager- IT

DCB Bank Pvt. Ltd
02.2016 - 11.2018

IT-Operation Analyst

Accenture Pvt. Ltd
04.2015 - 02.2016

Operational Engineer

OmnesysIndia Pvt. Ltd, THOMSON REUTERS
10.2010 - 04.2015

Post-Graduate - Management

Wellingkar Institute

Bsc. - Information Technology

Mumbai College

H.S.C - SCIENCE

Maharashtra State Board

S.S.C -

Maharashtra State Board
Shashank Pathak