Summary
Overview
Work History
Education
Skills
Certification
Notable Accomplishments
Professional Enhancements
Timeline
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Shashank Paturi

Shashank Paturi

HYDERABAD,Telangana

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director (India)

Law In Order
06.2017 - 11.2023

Company Overview: Legal industry

Website: https://www.lawinorder.com/au/

  • Managing the entire branch in India with an employee strength of about 180.
  • Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
  • Provide guidance and support to the local management team in support of the Service Line / Functional heads
  • To take personal responsibility for contributing and executing impartially the decisions of the LIO Board, with no thought given to personal gain
  • Acting as the Governance and Financial steward of LIO India
  • To accept the need to sufficiently prepare for Board meetings and decisions and to perform the assignments delegated by the Board
  • To actively seek adequate knowledge about the business of the organization
  • To provide positive input into the development, implementation, management, and execution of relevant organizational policies and guidelines
  • To provide strong support for the long-term strategies of the organization
  • To delineate between my stated personal position vs LIO’s position on controversial matters to better enable the Board to make informed decisions for the betterment of the organization
  • To uphold high ethical standards at the Board level
  • Collaborate with the Executive Leadership Group (ELG) to extend the support for operational efficiency and effectiveness of each Service Line and Shared Service functional Heads, by delivering on agreed KPIs through an approved Service Level Agreement for each
  • Analyze independently specific operational processes and performance issues requested by Service Line and Functional Heads, recommending solutions for improvement when necessary
  • Assist in the monitoring of Service Line and Shared Service functional day-to-day HR processes and issues, and reporting to P&C and Heads of service lines
  • Review and report independently to the ELG and the LIO Board, the implementation of the company's strategic objectives and policies
  • Where and when requested by the Service Line and Shared Service functional Heads, support the implementation and execution of company-wide or functional program to ensure growth of programs company-wide, identifying and implementing process improvements that will maximize output and minimize costs
  • Collaborate with the People and Culture (P&C) team with integrity, and establish and maintain a trusting, inclusive, and productive environment
  • Review and approve invoices that are of a corporate nature
  • Administer the facilities and infrastructure requirements of all leases
  • Business partnering with Service Line and Shared Service functional Heads, to resolve financial and operational issues where your expertise could be of value
  • Ensuring the completion of HR and Finance related compliances
  • Legal industry
  • Website: https://www.lawinorder.com/au/

Manager

UnitedHealth Group
10.2016 - 02.2017
  • Company Overview: Healthcare
  • Website: https://www.unitedhealthgroup.com/
  • Managing a team of 220 including 8 Assistant Managers
  • Decide on suitable strategies and objectives
  • Meet weekly with the Management team and send MoM to all the concerned
  • Prepare reports for program directors
  • Accomplishes human resource objectives by orienting, training, counseling and disciplining employees
  • Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions
  • Planning and reviewing compensation actions
  • Enforcing policies and procedures
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests
  • Healthcare
  • Website: https://www.unitedhealthgroup.com/

Process Manager – Operations

Digital Nirvana Information Systems Pvt Ltd
09.2005 - 02.2016
  • Company Overview: KPO / ITES – Media Monitoring Services
  • Website: https://digital-nirvana.com/
  • Manages all new projects, responsible for all operational functions
  • Maintain production within specific guidelines for production efficiency, profitability
  • Meet weekly with the Technical and Human Resources Team
  • Involved in the recruitment and interviewing of new staff
  • Trains or coaches or mentors own team
  • Managing and motivating staff to increase productivity and ensure business efficiency
  • Producing reports on performance then measuring these against set indicators
  • Prepares budget estimation
  • Committing to process improvement and process management
  • Recognizing opportunities for process improvement
  • Working to identify and manage risk
  • Providing process improvement initiatives and managing a team as the process improves
  • Balancing the capability of the business with operational costs and market demand
  • Identifying and removing cultural barriers to process-focused management
  • KPO / ITES – Media Monitoring Services
  • Website: https://digital-nirvana.com/

Education

A’ Level -

DOEACC
04-2003

B. Com -

Osmania University
04-2000

MEC -

Board of Intermediate Education
03-1997

Skills

  • Dynamic work environment creation
  • Risk management
  • Effective communication
  • Cost management
  • Resource utilization
  • Opportunity identification
  • Efficiency improvement
  • People management
  • Operations management
  • Project management
  • Strategies and goals
  • Issues resolution
  • Hiring and retention
  • Problem-solving
  • Visionary leadership

Certification

  • Certified Independent Director, The Institute of Company Secretaries of India, 2023
  • Certified Six Sigma Green Belt, 2013
  • Certified auditor - ISO 9001: 2015, 08/2015

Notable Accomplishments

  • Successfully established a branch in Hyderabad, India. The first employee of Law In Order, an Australian company.
  • Fully responsible for HR, Finance and IT operations of the branch.
  • Lead and guide the Australian service line managers.
  • Implemented LEAN methodology & quality principles on one of the critical processes.
  • Received 'Certificate of Excellence' from the management for retaining a potential client.
  • Maintained processes’ cost in accordance with the yearly KRAs designed by the management.
  • Successfully handled many pilot projects from US, UK, Canada and Ireland.
  • Drove the efforts to maintain annual employee attrition less than 15% with proactive engagement and implementing HR policies.

Professional Enhancements

  • Attended onsite training sessions in Sydney, Australia in 2018 and 2019
  • Received onsite training from UHG/Optum management in 2016 and 2017
  • MDP - Personal Effectiveness, Team Formation, Change Management – 2014
  • Workshop on Leadership Styles, Faithful leadership – 2013
  • MDP on Interviewing Skills – 2012
  • Leadership skills, Team Building and Interpersonal Relationships – 2011
  • Goal Setting – 2011
  • Workshop on Managerial Effectiveness Program – 2008

Timeline

Director (India)

Law In Order
06.2017 - 11.2023

Manager

UnitedHealth Group
10.2016 - 02.2017

Process Manager – Operations

Digital Nirvana Information Systems Pvt Ltd
09.2005 - 02.2016

A’ Level -

DOEACC

B. Com -

Osmania University

MEC -

Board of Intermediate Education
Shashank Paturi