Computer Laguage C & Java
SHASHANK RAWAT
Store Manager
Kanpur
Summary
Store Manager leading daily retail operations, scheduling 19+ staff weekly, cash handling, and opening and closing controls across busy grocery and convenience formats. Strengthens inventory management through 17+ inventory checks per month, stock replenishment, and loss-prevention checks while supporting visual merchandising standards that lift product presentation and sales. Builds customer service capability by resolving 11–20 issues per week through training, complaint resolution, and policy compliance.
Overview
1
1
Language
1
1
Certification
13
13
years of professional experience
Work History
STORE MANAGER
ZEPTO PRIVATE LIMITED
01.2026 - Current
- Supervised daily store operations and managed staff schedules.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Trained and developed team members in customer service skills.
- Resolved customer complaints and provided effective solutions promptly.
- Ensured compliance with company policies and health regulations.
- Managed inventory levels and coordinated stock replenishment processes.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Implemented visual merchandising standards to enhance product displays.
- Conducted regular audits to maintain store presentation standards.
- Collaborated with corporate for promotions and marketing initiatives.
- Recruited, trained and supervised new employees.
STORE MANAGER
BLINKIT ECOMMERCE PRIVATE LIMITED
03.2025 - 12.2025
- Directed daily store operations, guaranteeing compliance with company policies and safety standards.
- Scheduled employee shifts to ensure adequate coverage during peak hours for maximum sales potential.
- Trained team members on customer service protocols and product expertise, enhancing customer engagement and satisfaction.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Coordinated inventory management through regular audits and cycle counts to maintain optimal stock levels.
- Managed visual merchandising to create an inviting shopping environment, increasing customer dwell time.
- Conducted staff meetings to communicate updates, fostering collaboration and teamwork.
- Executed loss prevention strategies that safeguarded store assets and reduced shrinkage risk.
SHIFT MANAGER
FUTURE RETAIL LIMITED
11.2018 - 09.2020
- Directed daily operations and staff scheduling to facilitate seamless service delivery.
- Scheduled weekly work hours for all store associates for optimal coverage.
- Maintained detailed records of employee attendance and performance to streamline payroll processes.
- Performed regular inventory checks to ensure thorough stock management.
- Evaluated inventory levels continually, placing orders to maintain adequate stock.
- Identified and addressed areas for improvement in organizational processes to enhance overall efficiency.
- Boosted sales volume by strategically organizing promotional displays to attract customer attention.
- Forecasted customer demand for pricing adjustments and credit term decisions.
PRODUCTION MANAGER
K.P SUGANDH PRIVATE LIMITED
05.2015 - 07.2018
- Streamlined production processes to enhance efficiency and minimize waste.
- Managed materials to align with production goals and customer specifications.
- Coordinated with suppliers to maintain optimal inventory levels and ensure uninterrupted material flow.
- Facilitated team meetings to align on production objectives and address operational challenges.
SENIOR SALES EXECUTIVE
OSIM INDIA PRIVATE LIMITED (PARAMOUNT SURGIMENTS)
03.2013 - 07.2014
- Developed innovative strategies that improved team effectiveness and achieved targeted outcomes.
- Collaborated with diverse coworkers to meet objectives and resolve product challenges.
- Addressed customer requests and queries to elevate service quality.
- Identified customer needs to streamline support and enhance service delivery.
- Worked collaboratively with diverse coworkers to meet objectives and address product challenges.
Education
Bachelor of Arts - Political Science And Government
FAIZABAD UNIVERSITY
PRATAPGARH07-2014
GED - undefined
CHRIST CHURCH INTERMEDIATE COLLEGE
KANPUR07-2011
High School Diploma - undefined
CHRIST CHURCH INTERMEDIATE COLLEGE
KANPUR07-2009
Skills
Inventory management
Retail operations
Visual merchandising
Loss prevention
Store procedures
Customer support
Workforce planning
Performance coaching
Staff performance evaluation
Conflict resolution
P&L management
Budget management
Software
Certification
FSSAI LICENCE
PERSONAL DETAILS
- FATHER'S NAME - Mr. Shiva Kant Rawat
- Spouse Name - Anu Rawat
Timeline
STORE MANAGER
ZEPTO PRIVATE LIMITED
01.2026 - Current
STORE MANAGER
BLINKIT ECOMMERCE PRIVATE LIMITED
03.2025 - 12.2025
SHIFT MANAGER
FUTURE RETAIL LIMITED
11.2018 - 09.2020
PRODUCTION MANAGER
K.P SUGANDH PRIVATE LIMITED
05.2015 - 07.2018
SENIOR SALES EXECUTIVE
OSIM INDIA PRIVATE LIMITED (PARAMOUNT SURGIMENTS)
03.2013 - 07.2014
High School Diploma - undefined
CHRIST CHURCH INTERMEDIATE COLLEGE
GED - undefined
CHRIST CHURCH INTERMEDIATE COLLEGE
Bachelor of Arts - Political Science And Government
FAIZABAD UNIVERSITY