Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Shashank Selal

Hyderabad

Summary

Dynamic Senior Account Manager with a proven track record of closing high-value deals, including a landmark 64 crore deal at WIPRO, achieving 400% of annual targets. Excelled in strategic partnerships at Darktrace and JIO, enhancing brand presence and customer loyalty. Skilled in sales and market research, adept at fostering client relationships and driving market penetration. Seasoned Senior Account Manager with proven track record in managing large scale accounts. Skilled at cultivating strong client relationships, driving revenue growth, and resolving complex issues in fast-paced environments. Also adept in strategic planning and team leadership. Successfully led teams towards sustained business growth, maintaining high levels of customer satisfaction and loyalty.

Overview

9
9
years of professional experience

Work History

Senior Digital Solution Advisor

Highradius
Hyderabad
11.2024 - Current
  • Strengthened client relationships by conducting routine portfolio reviews to measure plan success.
  • Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
  • Identified potential opportunities for upselling products or services based on customer needs.

Senior Key Account Manager

JIO
Gurgaon
01.2020 - 08.2022
  • Won Haptik deal in Whirlpool India worth 1.5 crores for their customer care support
  • Building and Managing Relationship with Key Accounts in M&D increasing the sales of JIO meet
  • Ensured market penetration for new digital products within the tenure here
  • Creating a robust feedback mechanism from customers and BDEs to enhance customer experience & build loyalty
  • Successfully on boarded new logos for our traditional business like Jakson,GSK and Akzo Nobel
  • Led quarterly and annual planning meetings with key accounts to align business goals and strategies.
  • Monitored customer satisfaction levels and addressed any issues or concerns in a timely manner.

Senior Account Manager

Darktrace
01.2018 - 01.2020
  • Handled Partnership and alliance for increasing the deal pool and pipeline
  • Closed 2 deals during this time; Diageo and India Today
  • Planning and running different engagement campaign for new leads acquisition
  • Brand promotion through attending different marketing events and social media events
  • Strategize the whole POC process to increase the chance of landing the deal

Enterprise Account Manager

WIPRO
01.2017 - 01.2018
  • Closed Deals worth 64 cores Achieved (400% of my annual target) in FY20172018
  • Won the Biggest Cisco NAC deal in India worth 34 crores implemented in HDFC
  • Handled 3 Major accounts - HDFC group, MIAL and TMBS
  • Won Wireless deal in MIAL worth 7 crores around the Mumbai airport
  • Won multiple IOT deal worth 4 crores where in the efficiency was increased
  • Generated many leads in my hunting account patch and did business worth 6 crores
  • Formulated the Strategy to increase the pipeline of business in my set of accounts
  • Won deals in Sun pharma and TMBS worth 2 crores and 3 crores respectively

Summer Intern

IBM
04.2016 - 06.2016
  • Mapping how key growth industries are leveraging API and mobility platform to create USPs
  • Identified companies based on key performance indicators including turnover and profitability
  • Device strategy to approach & engage client, & leveraging digital for their business requirements
  • Formulate client specific sales pitch and survey questionnaire to identify business requirements
  • Evaluated 8 companies across industries for gaps in existing IT ecosystem & potential improvements
  • Analysed API & Mobility platform's over-utilization
  • The project is being implemented by cloud unit

Education

MBA -

FMS
Delhi
12.2017

B. Tech - Metallurgical & Materials

NIT Durgapur
12.2015

Skills

  • Sales
  • Marketing
  • Business Strategy
  • Market research
  • B2B sales
  • Business development and planning
  • Account planning

Languages

Hindi
First Language
English
Proficient (C2)
C2

Accomplishments

  • Yellow belt lean six sigma by KPMG
  • FMS EDGE PROJECT - Pricing models in digital marketing
  • Attended consulting case study workshop by case solvers

Timeline

Senior Digital Solution Advisor

Highradius
11.2024 - Current

Senior Key Account Manager

JIO
01.2020 - 08.2022

Senior Account Manager

Darktrace
01.2018 - 01.2020

Enterprise Account Manager

WIPRO
01.2017 - 01.2018

Summer Intern

IBM
04.2016 - 06.2016

MBA -

FMS

B. Tech - Metallurgical & Materials

NIT Durgapur

Similar Profiles

CREATE PROFILE
Shashank Selal