Shashank Shanbhag

Advised organizations on HR transformation, organizational design, and leadership capability building.

Partnered with founders and CEOs to enhance HR operating models and HRBP capabilities.

Supported workforce strategy, succession planning, and leadership alignment initiatives.

Provided advisory services on talent operating models for scaling organizations.

Operating Environment

- Multi‑country workforce across India, Asia, Europe and the Americas

- Global delivery hubs supporting technology, operations and enterprise services

Key Contributions

- Led HR strategy for a 9,000+ employee multi‑country organization supporting global operational and technology delivery teams.

- Co‑designed enterprise organization structures and job architecture aligned with group‑wide frameworks.

- Built leadership, domain, and technical capability academies in partnership with academic institutions.

- Designed dual career tracks (Leadership & Expert) improving internal mobility and succession readiness.

- Embedded Balanced Scorecard frameworks into performance management linking goals to business outcomes.

- Implemented AI‑enabled workforce planning and talent augmentation improving capability scalability while optimizing people costs.

- Digitized HR processes across performance management, workforce analytics and employee lifecycle management improving leadership decision visibility.

- Acted as strategic advisor to executive leadership on workforce planning, capability expansion and cost optimization.

- Led and mentored HR teams across global hub‑and‑spoke delivery model.

- Successfully integrated two acquired businesses and transitioned 125+ employees into the GBS structure.

- Designed and managed global compensation and benefits programs.

- Partnered with finance and business leaders to develop cost‑effective reward strategies.

- Led benefits harmonization initiatives

Directed and executed strategic sourcing and recruitment for international cards and mortgage operations.

Received CEO's Unit of the Quarter recognition and Certificate of Excellence.

• Managed high‑volume hiring and talent pipeline development for rapidly scaling operations.