Excel
Shashank Yadav
Sales Associate | Customer Engagement & Operation
Bhopal
Summary
Enthusiastic professional with proven ability to help close deals and manage customer accounts. Demonstrates exceptional communication and problem-solving skills while maintaining customer satisfaction. Proven track record of consistently exceeding sales targets.
Overview
4
4
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Marketing & Tele Sales Intern
Creative Media M&B.M Solutions
12.2024
- Handled customer interactions and sales calls professionally
- Supported sales follow-ups and customer communication
- Practiced objection handling and service-oriented selling
Sales & Marketing Intern
City Ply & Hardware
07.2024
- Assisted customers with product information and sales queries
- Supported daily sales operations and follow-ups
Retail Sales Associate / Wholesale Sales Assistant
Kanti Electric & Appliances
06.2020 - 05.2024
- Delivered face-to-face retail and wholesale sales support to customers
- Explained product features, pricing, and usage to support purchase decisions
- Practiced upselling and cross-selling to increase average bill value
- Handled billing, invoicing, and cash/card transactions accurately
- Supported inventory checks and product display maintenance
- Built long-term relationships with repeat customers
Education
Bachelor of Commerce - Computers
The Bhopal School of Social Sciences
01.2024
Skills
Retail sales expertise
Marketing data analysis
Project management
Cash handling expertise
Inventory & Stock Support
Certification
Project Management Foundation (University of colorado boulder)
Software
Sql
R word
C and c
Additional Information
Founding Team Member – Haulfer (Logistics App Startup)
- Founding team member during beta phase
- Supported app flow planning, user testing, and market research
- Assisted with operations setup and driver onboarding
- Conducted competitor analysis
- Gained hands-on experience in coordination and project execution
Timeline
Marketing & Tele Sales Intern
Creative Media M&B.M Solutions
12.2024
Sales & Marketing Intern
City Ply & Hardware
07.2024
Retail Sales Associate / Wholesale Sales Assistant
Kanti Electric & Appliances
06.2020 - 05.2024
Bachelor of Commerce - Computers
The Bhopal School of Social Sciences