Shashanka Hebbar
Software Engineer
Bengaluru,KA
Summary
Backend developer with over 2 years of experience in creating scalable healthcare payment systems and AI-driven chatbot solutions using Node.js, TypeScript, MongoDB, and PostgreSQL. Proficient in developing real-time AI agent systems utilizing LLMs, LangChain, and RAG for enhanced user interactions. Expertise in designing high-performance REST APIs, implementing payment integrations, and deploying applications on AWS (EC2, S3, Lambda) with a focus on performance, scalability, and HIPAA-compliant data security.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Backend Developer
Deskfactors Technologies Pvt.Ltd
Bangaluru
04.2025 - 03.2026
- Built scalable backend systems handling 1M+ patient records using Node.js and TypeScript.
- Developed a real-time (RTP) AI agent chatbot to automate patient communication workflows, reducing manual workload by 40%.
- Designed high-performance REST APIs, reducing response time by 30%.
- Integrated payment gateways (Everyware, Fortis) and Twilio APIs for secure transactions.
- Ensured PHI data encryption and HIPAA compliance across production systems.
Backend Developer
Freelance
Bangaluru
02.2024 - 03.2025
- Built backend systems for an e-commerce platform using Node.js, Express.js, and MongoDB.
- Developed REST APIs for product management, cart, and order processing.
- Implemented JWT-based authentication and authorization.
- Integrated payment gateways and optimized database queries for performance.
- Designed and implemented scalable backend architecture, ensuring efficient handling of concurrent users.
Education
B.E - Electronics And Communications Engineering
08-2021
Skills
- JavaScript and TypeScript
- Nodejs and Express
- PostgreSQL and MongoDB
- REST APIs and WebSockets
- Redis caching
- LLM integration and LangChain
- Retrieval-augmented generation (RAG)
- AI agent architecture
- Model context protocol (MCP)
- AWS services (EC2, S3, Lambda, API Gateway)
- Docker containerization
- Git version control
- GitHub collaboration
Projects
Murphi Pay – Patient Payment Management System
- Built a scalable healthcare payment system integrated with EHR for patient billing and communication.
- Implemented data-at-rest encryption for PHI and migrated 1M+ records with HIPAA compliance.
- Developed a payment plan system supporting monthly and biweekly installments, improving payment collection.
- Migrated production data from MongoDB to PostgreSQL, ensuring high data integrity.
- Integrated payment gateways (Everyware, Fortis) and Twilio APIs for secure transactions and notifications.
Murphi Pay – RTP AI Agent Chatbot
- Designed and developed a real-time (RTP) AI agent chatbot using LLMs and LangChain.
- Implemented RAG-based architecture with vector database (FAISS/Pinecone) for context-aware responses.
- Built real-time communication using WebSockets, improving response latency by 30%.
- Developed scalable backend services using Node.js and TypeScript, integrating payment workflows and APIs.
- Optimized performance using Redis caching and prompt engineering, deployed on AWS (EC2, S3, Lambda).
Certification
- MERN Stack Development – InfoCampus (2023–2024): Built full-stack applications using MongoDB, Express.js, React.js, and Node.js.
- Full Stack Development – GUVI (2022–2023): Developed applications using REST APIs, asynchronous programming, Express.js, and MongoDB.
Languages
English
Kannada
Education and Training
other
Timeline
Backend Developer - Deskfactors Technologies Pvt.Ltd
04.2025 - 03.2026
Backend Developer - Freelance
02.2024 - 03.2025
AITM,Bhatkal - B.E, Electronics And Communications Engineering