Shashank Shekhar Tiwari
Sales & Marketing
Uttar Pradesh
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Territory Manager
Drreddyś laboratory
Muzaffarpur
05.2023 - Current
- Analyzed sales data to identify trends and opportunities for growth.
- Met or exceeded established targets for revenue growth month over month.
- Resolved customer complaints promptly and professionally.
- Created presentations for potential customers highlighting products' features and benefits.
- Developed and implemented strategies to increase sales in assigned territory.
- Monitored competitor activities in the region to ensure competitive advantage.
Territory Sales Officer
Pfizer
Siddharth Nagar
10.2022 - 04.2023
- Attended industry conferences and networking events to stay abreast of emerging trends in the field.
- Negotiated pricing agreements with vendors for cost-effective acquisition of supplies and services.
- Conducted market research to identify new business opportunities within the territory.
- Recognized by management for providing exceptional customer service.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Prepared purchase orders for new inventory based on customer demand trends.
- Utilized inventory management system to track stock levels and replenish as needed.
- Greeted customers and provided assistance with product inquiries.
Jio Mart Officer
Jio Mart Digital
Ballia
11.2021 - 09.2022
- My job was to meet retailers, promote their business and field their queries.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
Field Collection
Vinayak Associates
Ballia
08.2020 - 10.2021
- my work was credit card Collecting overdue amount from the customer.
- Exceeded monthly targets by consistently meeting or surpassing established goals for number of accounts collected upon.
- Assisted in training new field collectors on company policies, procedures, and best practices for optimal performance results.
- Developed strong working relationships with internal departments such as billing and customer service to ensure seamless collaboration during the collections process.
- Established rapport with clients through respectful communication, facilitating successful negotiations for overdue balances.
- Conducted thorough investigations to locate hard-to-find customers, maximizing the success rate of collections efforts.
- Drove process improvements within the team to continuously refine collection strategies based on data analysis insights.
- Increased customer satisfaction by promptly addressing and resolving field collection issues.
- Negotiated payment arrangements for optimal account resolution and client retention.
- Provided exceptional customer service, effectively handling difficult situations while maintaining professionalism and empathy.
Sales Officer
Skechers
Delhi
09.2018 - 12.2019
- Collaborated with other departments to ensure customer satisfaction throughout the process.
- Maintained accurate records of all sales activities and results.
- Developed strategies to increase sales and market share.
- Analyzed customer feedback to improve product offerings.
- Prepared weekly reports summarizing current sales performance metrics.
Education
MBA - Sales And Marketing Education
Amity University
MeerutBachelor of Arts - Political Science
Duja Devi Pg College
BalliaINTER COLLEGE - PCB
MVVM
BalliaHigh School Diploma -
Gaighat Mahavidyalya
BalliaSkills
Team Collaboration and Leadership
Staff Training
Customer Relationship Management
Trends Analysis
Market Penetration Strategies
Improvement planning
Sales Forecasting
Goal Setting
Business Growth
Brand Promotion
Issue Resolution
Order Management
Opportunities Identification
Relationship Building
Sales Development
Timeline
Territory Manager
Drreddyś laboratory
05.2023 - Current
Territory Sales Officer
Pfizer
10.2022 - 04.2023
Jio Mart Officer
Jio Mart Digital
11.2021 - 09.2022
Field Collection
Vinayak Associates
08.2020 - 10.2021
Sales Officer
Skechers
09.2018 - 12.2019
MBA - Sales And Marketing Education
Amity University
Bachelor of Arts - Political Science
Duja Devi Pg College
INTER COLLEGE - PCB
MVVM
High School Diploma -
Gaighat Mahavidyalya
Languages
English
Intermediate (B1)
Hindi
Advanced (C1)
Bhojpuri
Advanced (C1)