Seasoned Business Analyst offering 14+ years of Banking and Finance industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
12
12
years of professional experience
1
1
Language
Work History
Business Analyst
HDFC LTD
Gurgaon, Haryana
04.2019 - Current
Improved business processes by analyzing current practices and recommending optimization strategies.
Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
Streamlined project management with effective communication and collaboration across cross-functional teams.
Operations Officer
HDFC LTD
Munirka- New Delhi
04.2016 - 03.2019
Streamlined operational processes by identifying inefficiencies and implementing targeted solutions.
Enhanced productivity through developing and implementing effective standard operating procedures.
Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
Operations Executive
HDFC LTD
Munirka New Delhi
10.2013 - 03.2016
Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
Reduced operational costs through the identification of inefficiencies and implementation of cost-saving measures.
Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
Senior Executive
Axis Bank Ltd
Connaught Place- New Delhi
11.2011 - 09.2013
Revitalized company branding by spearheading a complete redesign of corporate logo, website, and marketing materials.
Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
Reduced personnel costs by restructuring the management hierarchy to eliminate redundancies and promote cross-functional collaboration.
Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.