SHASHI BHUSHAN KUMAR
Data Excutive Opretor Jio Telicom Company
Patna
Summary
Retail Team Leader coordinating floor execution, visual presentation, and customer service standards across daily store operations, coordinating 3+ team members per shift. Supports sales coaching, merchandising resets, and team scheduling to keep the sales floor ready and conversion-focused. Brings a practical retail approach to driving service quality, presentation consistency, and store pace.
Overview
1
1
Language
5
5
years of professional experience
Work History
Data excutive opretor
Telicom company
03.2022 - Current
- Maintain accurate customer information and service notes during routine phone interactions.
- Respond to customer questions clearly and direct callers to the appropriate support channel.
- Review incoming requests and verify details before entering information into company records.
- Follow company procedures when handling customer concerns and updating service information.
- Monitor workplace standards and follow PPE Compliance expectations during assigned duties.
Telicom company
Jio telicom company
03.2022 - Current
- Assist customers with service questions, account updates, and basic issue resolution at the counter.
- Maintain accurate entry of customer information and daily service details in routine records.
- Support smooth store operations by organizing materials, documents, and customer service spaces.
- Respond to customer concerns calmly and direct issues to the appropriate team when needed.
Education
B. Com - Accounting
SSY College gaya magdh university
Gaya05-2026
Advance Diploma in Computer Application - undefined
05-2026
I. Com - I. Com
Mirza Galib College gaya
Gaya05-2018
Matric - 10 th
K. P. S. School Babu Amauna Daudnagar
Babu Amauna05-2018
Skills
Analytical and Critical Thinking
Interpersonal Communication
Good Telephone Etiquette
Organization and Time Management
Google Workspace
Personal Information
- Date of Birth: 24/06/2003
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
DECLERATION
I hereby declare that all the information provided is correct the best of my Knowledge.
Timeline
Data excutive opretor
Telicom company
03.2022 - Current
Telicom company
Jio telicom company
03.2022 - Current
Advance Diploma in Computer Application - undefined
B. Com - Accounting
SSY College gaya magdh university
I. Com - I. Com
Mirza Galib College gaya
Matric - 10 th
K. P. S. School Babu Amauna Daudnagar