Summary
Work Preference
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Disclaimer
Timeline
Generic
SHASHI BHUSHAN KUMAR
Open To Work

SHASHI BHUSHAN KUMAR

Banking & Finance
Hajipur,BR

Summary

Developed skills in high-pressure sales environment, focusing on client relationship management and strategic sales planning. Demonstrated ability to adapt strategies to evolving market conditions and drive revenue growth. Looking to transition into new field, bringing expertise in data-driven decision-making and team leadership.

Work Preference

Job Search Status

Open to work

Desired Job Title

Cluster ManagerRegional Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Hajipur, Bihar
Open to relocation: Yes

Overview

2
2
Languages
12
12
years of professional experience

Work History

Cluster Manager,PLCS Growth

BAJAJ FINANCE LTD
02.2026 - Current
  • Led cluster sales teams to achieve business targets across lending products and service channels.
  • Monitored portfolio quality, collections performance, and overdue trends to improve asset health.
  • Reviewed daily MIS reports to track productivity, pipeline movement, and regional performance.
  • Implemented action plans to improve lead conversion, customer retention, and operational efficiency.
  • Collaborated with credit, operations, and collections teams to resolve escalations and support faster closures.

Sr.Area Sales Manager PLCS Growth

Bajaj Finance Ltd.
02.2019 - 02.2026
  • Analyzed pipeline performance to refine forecasts and prioritize high-value opportunities.
  • Trained sales representatives on product positioning, objection handling, and closing techniques.
  • Collaborated with cross-functional teams to develop marketing strategies that boosted product awareness and demand.
  • Streamlined sales operations by implementing efficient tracking systems and reporting tools.

Asst Manager Credit & Operation

Bajaj Finance Ltd.
05.2017 - 02.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Launched quality assurance practices for each phase of development

Executive Customer Support

Bajaj Finance Ltd.
07.2016 - 09.2017
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.

Sales Executive

Bajaj Finance Ltd.
02.2015 - 06.2016
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Education

B.Tech - IT

Bhiwani Institute of Technology & Sciences
Bhiwani

Intermediate - Information Technology

C.B.S.E
Delhi

Matriculation - undefined

B.S.E.B
Patna

Skills

Enthusiastic and Quick learner

Quick adjusting in nature

Hardworking and dedicated to work

Lead Management

Business development and planning

Teamwork and collaboration

Cross-functional coordination

Workforce planning

Accomplishments

  • Participated & gained many academic prizes in school
  • Got HOM, HOF, Kudos, Best cluster and best Region awards
  • Got BFL most prestigious award BFL Excelsior League 2023

Personal Information

  • Father's Name: Chandradeo Ray
  • Date of Birth: 01/15/92
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare that the above details are true to best of my knowledge.

Timeline

Cluster Manager,PLCS Growth

BAJAJ FINANCE LTD
02.2026 - Current

Sr.Area Sales Manager PLCS Growth

Bajaj Finance Ltd.
02.2019 - 02.2026

Asst Manager Credit & Operation

Bajaj Finance Ltd.
05.2017 - 02.2019

Executive Customer Support

Bajaj Finance Ltd.
07.2016 - 09.2017

Sales Executive

Bajaj Finance Ltd.
02.2015 - 06.2016

Matriculation - undefined

B.S.E.B

Intermediate - Information Technology

C.B.S.E

B.Tech - IT

Bhiwani Institute of Technology & Sciences
SHASHI BHUSHAN KUMARBanking & Finance