Soni Devi
Sitapur
Summary
Dynamic and results-driven professional with extensive experience in telecalling and customer support. Proficient in managing inbound and outbound calls, addressing customer concerns, and providing effective solutions to enhance customer satisfaction. Demonstrates strong communication, problem-solving, and multitasking abilities. Committed to delivering exceptional service and building lasting customer relationships. Seeking a growth-oriented role to leverage my skills and contribute to organizational success."
Overview
1
1
year of professional experience
1
1
Certification
Work History
Relience Jio Caller
Jio costumer care calling service
Sitapur
04.2025 - Current
- Handled customer calls to promote and assist with mobile recharge services.
Education
Master of Arts - Master of Art Hindi
Chhatrapati Shahu Ji Maharaj University, Kanpur
Sitapur 05-2006
Bachelor of Arts - Bachelor of Art Hindi Economics
Chhatrapati Shahu Ji Maharaj University, Kanpur
Sitapur 06-2004
Some College (No Degree) - Intermediate With Literary Hindi Sanskrit Civics E
Govt Girls Int Coll Khairabad Sitapur
Khairabad Skills
Telecalling: Handling inbound and outbound calls, addressing customer queries, and promoting services
Customer Support: Providing assistance to customers, resolving issues, and ensuring customer satisfaction
Languages
Hindi
First Language
Hindi
Upper Intermediate (B2)
B2
Certification
- Ma, ba and high school intermidiate marksheet
- Post graduation complete date 26/05/2006
- Graduation complete date 18/06/2004
- Intermediate complete date 07/07/2001
- High school complete date 05/07/1999
Timeline
Relience Jio Caller
Jio costumer care calling service
04.2025 - Current
Master of Arts - Master of Art Hindi
Chhatrapati Shahu Ji Maharaj University, Kanpur
Bachelor of Arts - Bachelor of Art Hindi Economics
Chhatrapati Shahu Ji Maharaj University, Kanpur
Some College (No Degree) - Intermediate With Literary Hindi Sanskrit Civics E
Govt Girls Int Coll Khairabad Sitapur