Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Passport Status
Timeline
Generic

Shashidhar Gururao

Bengaluru,Karnataka

Summary

Seasoned Healthcare Professional with IIM Kolkata Business Degree, well-versed in health-tech and healthcare operations with special skills in Oncology. Bringing superlative medical language comprehension and applicability, and solid customer service abilities combined with committed organizational skills

Overview

19
19
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
4
4
Languages

Work History

Sr Manager, Solutioning & Program Management

Indegene India Pvt. Ltd
Bengaluru, Karnataka
11.2021 - Current

Responsible for providing solutions to the needs of clinical trial sponsors in digital patient recruitment.

Responsible for customer success in clinical trial patient recruitment.

Responsible for overall program management on clinical trial patient recruitment.

Responsible for smooth functioning of vendors and business partners.

Responsible for validating tech and data partners and vendors


Business Head I Medical Ops & Engagement, IIMC

Onco.com (Netdox Pvt. Ltd)
Bengaluru, India
09.2017 - Current

1. Spearheaded product development to build health-tech products – Digitisation and Templatization

2. Provide leadership on Medical Operations Team on all digital activities and collaborate across functions

3. Onboarding Panel Oncologists and engineering engagement

4. Successfully trained New Hires Cross Functionally
5. Co-authored 3 technical papers - ASCO accepted

6. Drove TAT and improved by 75% to ensure Series A fundraise

Senior Service Delivery Manager

IBM
Bengaluru, Karnataka
08.2011 - 08.2017

Responsible for Customer Relations for India Delivery Center

Accountable Internal and External audits outcomes

Responsible for Monthly Account Budgeting & Billing.

Accountable for Inventory Management.

Accountable for Regulatory and HIPAA compliance.

Accountable for Project SLAs

Accountable for Business Continuity Services.

Responsible for CSAT.

Key Highlights

Cleared 6 external audits for the project including ISO, SOX, PWC, CORP, etc.

Completed CISM (Certification in Information Security Management) internal certification.

Appreciations on clearing the external ISO Audit.

Senior Team Leader

Spheris India Limited
Bengaluru, Karnataka
11.2001 - 03.2009

Project coordinator

Project Analyst

Team Leader

Senior Team Leader

Responsible for Delivering Quality Medical documentation consistent with HIPAA Regulations.

Successfully completed ISO certification to conduct Internal and Annual Surveillance Audits.

Responsible for CSAT.

Responsible for STATs

Key Highlights

Received Best Performer award as a Proof Reader during Internal Reward and Recognition.

Education

MBA - Business Management

Indian Institute of Management, Calcultta
Kolkotta
10.2008 - 04.2010

Bachelors Of Commerce - Accounting And Finance

BHS First Grade College
Bengaluru
07.1996 - 05.1999

Skills

Communication & Interpersonal Skillsundefined

Accomplishments

- Successfully trained and established a cross-functional team ground up at Onco

- Has been instrumental in reducing TAT by 70% to improve CSAT

- IP (Product) Design and Implementation (V1 and V2 out)

- Successfully On-boarded & Engaged with more than 100 Senior Oncologists

- Has been the training SPOC from the Oncology standpoint for the entire org

- Cleared 6 Major Audits at IBM including SOX, KCO, CORP, Customer, etc.

Certification

John Hopkins Certificate Understanding Cancer Biology

Interests

Trekking
Driving/Travel
Debate
Spirituality

Passport Status

Available

Timeline

Sr Manager, Solutioning & Program Management

Indegene India Pvt. Ltd
11.2021 - Current
John Hopkins Certificate for Understanding Cancer Metastasis
12-2019
John Hopkins Certificate Understanding Cancer Biology
11-2017

Business Head I Medical Ops & Engagement, IIMC

Onco.com (Netdox Pvt. Ltd)
09.2017 - Current
CISM Certified - Certification in Information Security Management
08-2016

Senior Service Delivery Manager

IBM
08.2011 - 08.2017

MBA - Business Management

Indian Institute of Management, Calcultta
10.2008 - 04.2010

Senior Team Leader

Spheris India Limited
11.2001 - 03.2009

Bachelors Of Commerce - Accounting And Finance

BHS First Grade College
07.1996 - 05.1999
Shashidhar Gururao