Shashikala S

• Transitioned manual operational processes to automation while leveraging DevOps principles.
• Improved DevOps across deployment and testing strategies and application monitoring.
• End to end Infrastructure procurement and product implementation in Cloud environments
• Integrated DevOps automation techniques alongside code repositories like GitHub and Terraform
• Applied engineering principles to troubleshooting and followed up on defined corrective actions to prevent reoccurrences.
• Developed SOPs and change controls pertaining to setup, maintenance and operation of equipment, facility and utilities.
• Maintained and built VMs and containers through Azure and Azure Kubernetes Services.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Managed the end to end SSL Configuration , renewals and applications across the products in IBM Datapower and Infrastructure

Application Support and troubleshooting

• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Data Refresh , Application Operations for various modules across Production , Non-Product and QA Environments
• Microservices onboarding
• Yaml definition for services
• Monitoring the Infrastructure alerts through Grafana, ELK , Zabbix and Splunk.
• Automated manual tasks through Jenkins pipeline

• Troubleshoot , Triage and Debug issue on Applications with Linu OS
• Proactive monitoring of the Alerts action based on priority within SLA for fixed
• Traige repeated issues.
• Automate Daily health checks and load tests