Shashikant Kulkarni

Overall 22+year experience in AV industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Compiled inventory lists and worked with vendors for product pricing and special projects. Handled high volume projects and services transactions.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of projects/services complaints and customer satisfaction.
• Customer/Internal/Vendor Follow-up - Ensured that customers were satisfied with our services by doing follow-up calls.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Proven expertise in Audio Visual, Digital signage, Room management system, Public address, BGM systems project execution with T&C and Customer Care Support.
• Have excellent track record in achieving performance objectives, developing and retaining business to obtain revenue goals, and directing customer service functions to profitably manage customer relationships with special focus on:
• Comprehensive technical experience in dealing with the operations in Audio Video sector.
• Proven experience in identifying, and resolving problems, and overcoming obstacles before they negatively impact on profit targets and deadlines.
  
• Can efficiently manage track record of cost savings, production improvements, and revenue-producing initiatives.
• Monitor & provide necessary support thru Head Office to other regions projects, documentation, implementation & programming.
• Coordinate remotely/onsite with Branch projects team to
  support and troubleshoot site issues related to Audio,
  Video & Control systems.
• Ensure internal coordination between team to resolves issues quickly.
• Manage complete AV team and ensure efficient use of them for projects and services.
• Engage with OEMs and arrange the required trainings for entire team as and when needed.
• Conducted weekly team meetings to motivate team members, address concerns and questions, plan improvements, and evaluate progress toward goals

• Review the design & correction in design as per project specification and site condition.
• Preparation of Schematic, layout drawings, material submittal etc. for client’s approval and invoicing for the advance payment
• Coordination with Procurement for material Delivery at site, thereafter material inspection to get the approval followed by invoicing as per
  contract terms.
• Prepare work schedule to execute the project according to project budget in terms of man hours, material procurement, subcontract agreements etc.
• Coordination with architects, consultant, clients and other project related parties like third party vendor.
• Time to time official letter submission to client in case of any delay from other parties which hold the project schedule to avoid any LD in future as per contract.
• Supervision and site coordination for Installation of the Project
• Testing & Commissioning for Audio/Video system.
• Training to the Client and final Handover and final invoicing after T&C (except retention amount if applicable in contract)
• Service support track DLP for handed over projects
• Proposal & Handling AMCs for closed projects

Project Management Professional

• Ability to work in Groups/Team membership quality.
• Whistling and Listening Music

• Ability to work in Groups/Team membership quality.
• Whistling and Listening Music