Summary
Overview
Work History
Education
Skills
Certification
Reading and Meditation
Timeline
Generic

SHASHIKANT PRAJAPATI

Chief Manager at State Bank of India
Ahmedabad,GJ

Summary

Versatile Senior Manager specializing in Banking and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.

Overview

14
14
years of professional experience
2
2
Certifications
4
4
Languages

Work History

Chief Manager

7 2019
  • Relationship management with Various Stake-holders viz Govt Departments, Banks, Defence Departments and HNI cutomers for business mobilization
  • Business Development by Liasioning with Government Department for generating Business through Presentations and Meetings
  • Analysing and approving New customers for Personal Segment Loans viz Mortagage, Auto & Personal Loans
  • Ensuring Regulatory Complaince and Interal Audit
  • Managing Team Bankers
  • Customer Service Index Improvement.

Wealth Manager

State Bank of India
11.2015 - 06.2019
  • Acquiring New Clients and Onboarding existing clients to bank's Wealth Management Platform
  • Banking Services - Provide all banking facilities through Remote channel and Door Step services
  • Investment advisory services - Providing various alternate investment avenues to customers
  • Retirement planning - Effective retirement planning products through combination of Debt, Liquid and Equity combination Strategic tax planning - Effective tax planning investment avenues
  • Estate Planning for passing on the wealth
  • General long-term financial planning.

Retail Branch Manager

State Bank of India
06.2012 - 10.2015
  • Identify, evaluate, and manage strategic risks and opportunities
  • Ensure Banks's compliance policy and RBI policies and procedure guidelines
  • Increased the overall productivity of the branch by converting a Loss-Making unit to a Profitable one during 2014-15
  • Achieving annual business growth in both Liability and Asset Product
  • (Achieved Business Growth of 110% in a financial year 2012-13
  • Maintain fruitful relationships with current customers and establish good relationships with new ones
  • Upselling Insurance and investment products
  • Develop and oversee sales and marketing strategies
  • Manage daily operations, especially customer service and finance activities, and make improvements as needed.

Probationary Officer

State Bank of India
05.2009 - 05.2011
  • Engaging and Organizing Marketing campaigns, marketing events, and promotional activities for the various products of the Bank
  • Liability product marketing Coordinating with Loan processing Department Digital Channel Support to customers
  • Retail Mortgage Loan Marketing.

Trainer in Communication Skills

Veta, An Advantage Global
05.2005 - 04.2009
  • Improving listening skills, including empathetic listening and perspective-taking Constructing 3-part assertion messages for more effective expression Learning to manage difficult relationships or problem-oriented personalities Learning to stop reacting emotionally, and instead respond rationally Getting clear on what you need and how to effectively communicate to get your needs met Gaining insight into how other parties might be feeling and what they might need

Education

Bachelor of Commerce -

Ahmedabad, Gujarat

Skills

Excellent English skills - verbal and written

Proficient in Microsoft Suite, including SharePoint

Strong interest in technology

Experience in communication, content creation, and event planning

  • Sales and Marketing
  • Customer Relations
  • Compliance Management
  • Operations Management
  • Troubleshooting and problem resolution
  • Data-driven decision-making
  • Documentation And Reporting
  • Budget Oversight
  • Cross-Functional Communication
  • Customer Service
  • Business Planning
  • Organizational Skills
  • Employee Coaching and Mentoring
  • Customer Relationship Management
  • Decision-Making
  • Analytical Thinking

Certification

Certified Associate of Indian Institute of Bankers.(CAIIB)

Reading and Meditation

Love reading in spiritual and fiction genre. Find time to meditate thrice in a week.

Timeline

Wealth Manager

State Bank of India
11.2015 - 06.2019

Retail Branch Manager

State Bank of India
06.2012 - 10.2015

Probationary Officer

State Bank of India
05.2009 - 05.2011

Trainer in Communication Skills

Veta, An Advantage Global
05.2005 - 04.2009

Chief Manager

7 2019

Bachelor of Commerce -

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SHASHIKANT PRAJAPATIChief Manager at State Bank of India