Pankaj Kumar Yadav
Managment
Varanasi,Uttar Pradesh
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
Work History
Assistant Residential Supervisor
Oriental Consultants Global
Varanasi, Uttar Pradesh
06.2018 - 08.2022
- Demonstrated competence in duties and responsibilities required.
- Worked with families by demonstrating thorough understanding of family-centered practice.
- Maintained communication with and contacting case manager, identifying and managing interactions between client, family and case manager and facilitating professional relationships.
- Initiated resolution of compliance issues.
- Provided administrative oversight and supervision.
- Enforced policies and safety standards through building and room rounds.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Supported personal needs of residents dealing with diverse conditions.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Solved grievances and complaints by collaborating with residents.
- Promoted positive relations between residents and staff.
- Promoted culture of respect and understanding among students.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Responded to student inquiries and concerns, offering support and guidance.
- Helped develop and implement programs to foster community growth and development.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Manager Director
Yatharth Hospital
Varanasi
02.2016 - 06.2017
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Director of Business Development
Nisha Tour & Travel
Varanasi, Uttar Pradesh
09.2022 - Current
- Led change and transformation across business areas to deliver benefits and align company resources.
- Negotiated, prepared, and signed contracts with clients.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Compiled product and customer data to generate informed profit projections.
- Collaborated with sales and marketing departments to support client acquisition.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Identified business development challenges and customer concerns for proactive resolution.
Education
Intermediate
Uttar Pradesh Board
Mirzapur 03.2013 - 06.2015
High School Diploma -
Uttar Pradesh Board
Mirzapur 03.2011 - 07.2013
Bachelor of Science - Zoology
Kanpur University
Kanpur 03.2015 - 06.2018
MBA - Hospitality & Tourism Management
Nagpur University
Nagpur 04.2018 - 08.2020
Diploma in Computer Application - Application
Udai Pratap Autonomous College
Varanasi 02.2017 - 09.2017
Skills
- Sales training and leadership
- Vendor management
- Cash-flow analysis
- Relationship building and rapport
- Financial operations
- Order management
- Corporate budgeting
- Revenue and profit maximization
Languages
Hindi
First Language
English
Beginner
A1
Declaration
- I attest that the information contained in this resume is authentic and correct to the best of my awareness.
Timeline
Director of Business Development
Nisha Tour & Travel
09.2022 - Current
Assistant Residential Supervisor
Oriental Consultants Global
06.2018 - 08.2022
MBA - Hospitality & Tourism Management
Nagpur University
04.2018 - 08.2020
Diploma in Computer Application - Application
Udai Pratap Autonomous College
02.2017 - 09.2017
Manager Director
Yatharth Hospital
02.2016 - 06.2017
Bachelor of Science - Zoology
Kanpur University
03.2015 - 06.2018
Intermediate
Uttar Pradesh Board
03.2013 - 06.2015
High School Diploma -
Uttar Pradesh Board
03.2011 - 07.2013
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