Shashikanth Aggsare

v Overseeing the projects of hospital till commissioning

v Consultants Hiring

v Paramedical Staff Hiring

v Vendor Negotiations

v Building up of marketing team

v Adhering to all statutory compliances and maintaining relationships with various Internal and external stake holders

v Initiate and Implement cost reduction initiatively in medical and non-medical functions linked to EBITA and P&L

v Responsible for the P&L and EBITA of the hospital with key focus on overall financial performance

v Marketing plan setup for the unit

v Budget Preparation

v Market penetration strategy

v Building up Patient centric approach strategy

v To set and implement effective MIS & Reporting framework for medical operations.

v To supervise academic and non-academic training for other medical and para medical staff

v To achieve and maintain NABH, NABL accreditation and certification and affiliations.

v Handling P and L for the hospital of 200 bed

v Driving Business Strategies

v Driving EBITA margins

v Resource optimization and cost control

v Driving quality initiatives and accreditation

v Driving Operational controls over various departments

v Resource Optimization by bringing in operational efficiency.

v Optimization inventory in warehouse reducing the inventory levels and fixing the reorder levels with crisp lead time.

v Building up strong relationship with doctors

v Vendor negotiations

v Outsourcing the departments which do not have yield but have fixed overheads.

v Driving RCM for regular recoveries and setting up targets

v Market penetration strategies

v Building referral network with doctors

v Building patient retention strategies

v Quality and revenue driven objectives

v Driving new patient centric initiatives

v Handling P and L for the hospital of 200 bed

v Driving Business Strategies

v Driving EBITA margins

v Resource optimization and cost control

v Driving quality initiatives and accreditation

v Driving Operational controls over various departments

v Resource Optimization by bringing in operational efficiency.

v Optimization inventory in warehouse reducing the inventory levels and fixing the reorder levels with crisp lead time.

v Building up strong relationship with doctors

v Vendor negotiations

v Outsourcing the departments which do not have yield but have fixed overheads.

v Driving RCM for regular recoveries and setting up targets

v Market penetration strategies

v Building referral network with doctors

v Building patient retention strategies

v Quality and revenue driven objectives

v Driving new patient centric initiatives

v Handling P and L for the hospital of 300 bed

v Achieved budgeted target for month of August and set the targets for September on positive EBITA.

v Resource optimization and cost control

v Driving quality initiatives and accreditation

v Driving Operational controls over various departments

v Resource Optimization by bringing in operational efficiency.

v Optimization inventory in warehouse reducing the inventory levels and fixing the reorder levels with crisp lead time.

v Building up strong relationship with doctors

v Vendor negotiations

v Outsourcing the departments which do not have yield but have fixed overheads.

v Driving RCM for regular recoveries and setting up targets

v Manage overall hospital Operations.

v Coordinate with doctors for the OPD activities and IP activities

v Training CSR staff on patient communication

v Analysis of OPD patient flow and suggesting new ideas for patient retention

v Tracking the insurance updates with constant follow up with Insurance and CSR team.

v Conducting safety training for all the hospital staff

v Preparing the staff on JCI accreditation

v Daily rounds of the facility with the support staff

v Addressing the patient quires

v Taking updates on marketing activities and channelizing them

v Heading hospital quality team and analyzing the data on patient safety measures, infection control, mortality meets, conducting clinical audit trail, conducting internal audit on patient and staff safety measures, conducting retrospective and on rounds audit of clinical departments and their safety measures.

v Facility rounds for HIRA analysis and closures of the report.

v Overseeing Consultant’s engagement including:

- Recruitment, credentialing & privileging

- Retainer amount negotiations

- Contract making

- OPD Slots

- Induction

- Addressing the requirements of the consultant’s

- Analyzing the performance of the retainer

- Analyzing the department mix

- Consultant’s yearly appraisal

v Reporting employees – Jr Doctors, Residents, DNB Students & Technicians

v Patient to patient rounds as per the requirement.

v Determining the training needs of employees through pre & post evaluation & preparing modules accordingly

v Proficient in managing the entire recruitment life cycle for selecting the best talent from diverse sources after identification of manpower requirement.

v Maintaining harmonious relations between management & workers through efficient administration & resolution of employee’s grievances

v Formulating CAPEX for clinical department, clinical packages, yearly reviewing of tariff & controlling doctor expenses

v Overseeing clinical process implementation, clinical complaints, litigation & patients’ feedback

v Managing quality operations like clinical pathways implementation, Analyzing clinical benchmarks, statutory requirements, audits – clinical, mortality, billing

v Heading various internal hospital committees

v Liaising with marketing departments for:

- Health talks, CME, Press conference , Workshops, Press releases

- Medical camps

- Peripheral clinics installation

- OPD campaigns

v Responsible for leading and supporting quality improvement and safety efforts for patients across the continuum.

v Headed 3-Full cycle of NABH Accreditation as Head of Quality department, Training on Patient Centric approach for the frontline staff in service delivery area (Concept of Patient first approach) 1- full cycle of Lab accreditation.

v Prepared hospital and trained staff on JCI accreditation process

v Responsible for driving cardiology, Bone and Joints and Urology as product into the market.

v Responsible for new initiatives for cardiology and bone and joint departments from end-to-end services, handling a P & L for 2cr

v Responsible for designing Marketing strategies to promote the specialties by market analytics and analysis.

v Responsible for driving and promoting the departments as a part of business growth.

v Responsible for creating second line managers who will drive the business with responsibility and accountability.

v Track project milestones, identify problem areas and coordinate corrective actions.

v Set up systems and processes to handle heavy patient flows.

v Characterizes process workflows, design effectiveness and create plans for implementation of projects.

v Facilitate decision making by the medical staff, nursing staff and inter disciplinary teams.

v Evaluate the work performance of the non-technical staff and set KRA (Key result areas).

v Periodic check on the documentation of the out- patient and in-patient case records to ensure that the discharge summaries and other related documents are properly maintained and sufficient.

v Infrastructure planning with Director Projects for the doctors, setting up OP Consultation areas.

v Building up innovative models for achieving complete patient satisfaction and increase in revenue.

v Responsible for analysis of case mix of Inpatients and taking measures for any discrepancy.

v Responsible for negotiation for the outsourcing services

v Planning and executing the new venture setup (facility expansion)

v Completed 3 major implementation of integrated HIS systems in India.

v Strong Expertise in Registration, Enterprise Scheduler, ADT, Doctors and Wards, Laboratory, Blood Bank, Operation Theatre, Patient Billing, Radiology.

v Expertise in Product Documentation, prepared Process flows, User Manuals, Quick Reference Guide, FAQs, Cheat Sheets

v Have good knowledge about HIPAA, ICD 9 & 10, and HL7.

v Expertise in Project Management and Project Coordination for implementation of Hospital information system at hospitals across India.

v Responsible for designing a questionnaire and implementing to form a feedback system in the Hospital for IP services. Improved service levels by conducting reviews and collating customer feedback and altogether analyzing the feedbacks.

v Prepared and collated daily activity reports to monitor progress and ensure that implementation plans are on-target. Tracking ALOS, analyzing the reasons for the increase in stay of patients and reducing the same.

v Studying and analyzing the Opportunity for Quality improvements in various processes, departments analyzing if any service delivery Gaps existed.

v Involved as an active team member on behalf of operations in implementing operational quality standards as per NABH.