Shashikanth Nalam
Manager
Bengaluru,KA
Summary
Driven and motivated practice manager with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness, and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships. Experienced with 10+ years of success in technology industry with focus in pre-sales and solutions. Possess deep technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known for ability to support customers as technical advocate throughout entire sales process.
Overview
3
3
Certifications
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Manager, ERP Practice
Profinch Solutions
05.2021 - Current
- Solution creation, first level analysis, proposal submission along with the OEM.
- Events along with OEM, L0,L1 presentations.
- Solution walkthrough.
- Oracle Enterprise Strategy.
- Started working as a Product Owner for a Fleet Management product.(In the early stages).
- Oracle Fusion HCM – functional Consulting.
- Support sales team on RFP/RFI responses, customer presentation, conduct customer specific personalized demos and deliver high impact POCs.
- Participate in client interactions during the deal process to better understand the context and design client specific ERP solutions.
- Supporting the implementation team with HR functional in fusion as well as EBS.
Practice Manager,Digital Practice
CMS IT Services Pvt Ltd
04.2017 - 04.2021
- Helped build Digital Services Practice from 0 to cumulative revenues of ~ $8M in 3 years by enabling sales, creating collateral, collaborating with partners, and creating delivery foundations.
- Created strong 50+ organization wide Automation trained professionals team towards delivery practice.
- This is one of the largest domestic workforces in the Robotic Process Automation space.
- Worked on a services MVP (confidential).
- Responsible for designing the initial MVP for RPA services.
- End to end solution formulation.
- Solution creation, first level analysis, proposal submission along with the OEM.
- Events along with OEM, L0, L1 presentations.
- Solution Creation.
- Digital Strategy.
- RPA, Application Management, Digital Experience, Ramco HCM – 4 key verticals of Application Services at CMSIT.
- Responsible for actively driving and managing the technology evaluation stage of the sales process working in conjunction with the sales team as the key technical advisor and product champion.
- Serves customers by identifying their needs; specifies engineering adaptations of products, equipment, and services.
- Support sales team on RFP/RFI responses, customer presentation, conduct customer specific personalized demos and deliver high impact POCs.
- Drive client interactions during the deal process to better understand the context and design client specific RPA solutions.
Consultant
CMS IT Services
06.2016 - 03.2017
- Gathered requirements for full suite HCM implementation.
- Hire to Retire.
- Mapped the customer requirements into Ramco HCM.
- Envisioned the business logic to write various rules in Ramco HCM to achieve various functionalities.
- Imported the master data into the system.
- Conducted UAT.
- Managed the whole project.
Functional Consultant
abc
12.2015 - 05.2016
- Red Prairie Implementation & Integration with AS400.
- Functionally studied the current business processes for Order Management module of the customer which is created using the legacy system AS400.
- Did market study of Philippines and SKU study.
- Created testing docket for integration between AS400 and Red Prairie.
- Represented the Regional IT Team as Functional SPOC during the SIT for integration between OMS and RP using DFC and Inubit.
- Successfully conducted SIT between Global and Regional IT teams for RP implementation.
Functional Consultant
abc
04.2015 - 11.2015
- Atlas Implementation.
- Responsible for understanding the current business processes for Finance domain including General ledger, Inter-company, Assets, Cash management, Expenses, Cost management etc.
- Responsible for understanding current Orders and Collection processes.
- Responsible for preparing the as-Is process documents (RD30) based on OUM.
- Responsible for understanding the current System Architecture for each country and their integrations.
- Responsible for mapping the current processes and convert them to To-Be processes in according to Oracle.
- Responsible for proper solution formation in Oracle ERP Suite providing comprehensive coverage of all the business processes of the client.
Systems Engineer
Tata Consultancy Services, Equifax Oracle R12
01.2014 - 03.2015
- Created enhancements in Oracle Reports.
- Handled various production support issues.
- Developed new Invoice print reports based on payment methods.
- Responsible for solving day-to-day production issues timely.
- Resolved the credit memo over application issue in Receivables after R12 upgrade.
- Raised Service Requests with Oracle for appropriate issues and following up regularly to a feasible solution.
- Customization of PPR template in Payments R12.
- Completely retrofitted the GL Account Analysis report for R12.
- Performed DR testing for new cloned instances.
Systems Engineer
Tata Consultancy Services, Tata Elxsi Oracle R12
09.2010 - 12.2013
- Responsible for changes in 'CHEQUE PRINTING' format of Oracle payable.
- Responsible for developing concurrent program for getting extra details of assets like vendor name, po number etc.
- Coming from Oracle projects to fixed assets.
- Responsible for disabling Deleting functionality and display New field i.e.
- Expenditure Type' through form personalization for Oracle Purchasing.
- Responsible for solving day-to-day production issues timely.
- Responsible for developing TEL FA depreciation report.
- Prepared technical specification documents, Unit Test Plans, Release Notes for New Change Request.
- Part of Assessment, Development, Regression Testing, System Integration Testing and User Acceptance Testing.
Education
Bachelor of Technology - Computer Science
Biju Patnaik University of Technology
India 08.2006 - 06.2010
Skills
Strategic planning
Business planning
Sales and marketing
Verbal and written communication
Business administration
Technical consulting
Lifecycle management
Consultative sales techniques
Requirements management
Interpersonal Communication
Good listening skills
Business Development
Certification
L1 Certified for RAMCO HCM Functional Consultant and Presales certified.
Timeline
Manager, ERP Practice
Profinch Solutions
05.2021 - Current
Practice Manager,Digital Practice
CMS IT Services Pvt Ltd
04.2017 - 04.2021
Consultant
CMS IT Services
06.2016 - 03.2017
Functional Consultant
abc
12.2015 - 05.2016
Functional Consultant
abc
04.2015 - 11.2015
Systems Engineer
Tata Consultancy Services, Equifax Oracle R12
01.2014 - 03.2015
Systems Engineer
Tata Consultancy Services, Tata Elxsi Oracle R12
09.2010 - 12.2013
Bachelor of Technology - Computer Science
Biju Patnaik University of Technology
08.2006 - 06.2010