Shashikiran C
Sales & Marketing Manager
Bangalore
Summary
Highly-organized Regional Operations Manager with an aptitude for driving productivity and performance in Sales & Marketing teams developed 13 years of experience. Proficient in customer service and channel distribution, effectively generating new business opportunities and partnerships to increase long-term revenue growth. Talented professional with expert sales and Marketing talents. Composed persona known for having excellent drive.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Regional Operations Manager
sri vajreshwari ventures
bangalore
04.2018 - 07.2022
- Developed processes to save on costs and prevent losses.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Suggested corrective services to handle customer complaints.
- Introduced new methods, practices and systems to reduce turnaround time.
- Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Developed systems to track and log work issues.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Business Development Manager
CitiSolutions Hospitality products pvt ltd
bangalore
03.2016 - 10.2018
- Reached out to potential customers via telephone, email and in-person inquiries.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated, prepared and signed contracts with clients.
- Worked with existing customers to increase purchases of products and services.
- Created reports and presentations detailing business development activities.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
Business Development Executive
club cabana resorts pvt ltd
bangalore
05.2014 - 05.2016
- Communicated directly with customers and partners to build strong business networks and relationships.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
Business Owner/Operator
self
bangalore
04.2009 - 10.2014
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
- Lent business acumen to meet day-to-day strategic objectives.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Customer Service Representative
stratycon technololies pvt ltd
bangalore
06.2006 - 10.2009
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
Education
High School Diploma -
04.2001 -
Diploma in Mechine Tool Design
06.2003 - 01.2006
Skills
Excellent interpersonal skills
Budget knowledge
Performance tracking proficiency
Effective leader
Relationship building
Business Development
Inventory management
Timeline
Regional Operations Manager - sri vajreshwari ventures
04.2018 - 07.2022
Business Development Manager - CitiSolutions Hospitality products pvt ltd
03.2016 - 10.2018
Business Development Executive - club cabana resorts pvt ltd
05.2014 - 05.2016
Business Owner/Operator - self
04.2009 - 10.2014
Customer Service Representative - stratycon technololies pvt ltd
06.2006 - 10.2009
C P C Govt Polytechnic - , Diploma in Mechine Tool Design
06.2003 - 01.2006
St Matthias High School - High School Diploma,
04.2001 -