SHASHIKUMAR S G

• Working as Clin Admin Coord Senior for Team Care, responsibilities including Gathering Information of the Member Health Insurance File, Input information for processing and ensure all the documentation is accurate including the members eligibility benefits and claims.

• Company Overview: formerly known as Altisource Solutions Pvt Ltd.
• Pre-Underwriting Analyst: Analyzes loan applications to identify potential issues and ensure compliance with regulatory requirements & Follow up with clients in a timely manner to collect missing documents and ensure a smooth approval process.
• Post-Close Analyst: Processes loan documents after closing, ensuring accuracy and compliance.

• Provided excellent customer support and guidance while dealing with complex complaints & offering an empathetic approach to maintain loyal customer relationships.

Additional responsibilities

• Subject matter expert (SME) and SPOC for training the process to the team
• As floor champion supported the team and solved queries within the team and department.
• Assist team members in solving their queries.