To work as a Marketing and sales Professional to ensure customer satisfaction by achieving delivery of service quality norms through interaction with clients, prompt handling of guest requests, and complaint resolution.
Hi, I’m
SHASHWAT NARAYAN
Kolkata
Summary
Overview
3
years of post-secondary education
1
Language
Work History
Taj KrishnaHyderabad
Front Office/Food & Beverage
11.2019 - 03.2020
Job overview
- Volunteered in Wings India 2020.
- Developed Skills in work ethics, communication, management and others
- Working with the GRE & PR
- Handled guest requests and concerns
- Taking Food Orders & Table Setup
- Rooming the Guests
- Taking care of the Inventory
- Got Featured On TripAdvisor During Industrial Exposure Training
Education
International Institute of Hotel Management
Advanced Programme in International Hospitality Administration
07.2018 - 04.2021
University Overview
IGNOU at IIHM
Bachelor from Tourism Studies
University Overview
Certified for the E-hotelier course
University Overview
Young Horizons High School
ISC Class 12
University Overview
Vidya Niketan School, Meghnad Saha Institute of Technology Android App Development
ICSE
University Overview
Certified for Community Influencer & Community Leader at Unschool
University Overview
Certified for The Student Digital Ambassador YCO
University Overview
Certificate of achievement for The Fundamentals of Digital Marketing from Google
University Overview
Skills
Fidelio & Opera Management Systemsundefined
Timeline
Front Office/Food & Beverage
Taj Krishna
11.2019 - 03.2020
International Institute of Hotel Management
Advanced Programme in International Hospitality Administration
07.2018 - 04.2021
IGNOU at IIHM
Bachelor from Tourism Studies
05.2021
Certified for the E-hotelier course
04.2019
Young Horizons High School
ISC Class 12
05.2018
Vidya Niketan School, Meghnad Saha Institute of Technology Android App Development
ICSE
05.2016
Certified for Community Influencer & Community Leader at Unschool
05.2016
Certified for The Student Digital Ambassador YCO
05.2020
Certificate of achievement for The Fundamentals of Digital Marketing from Google
05.2019
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