Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SHASHWAT PURI

Noida

Summary

Enterprising Sales Development Associate with 5.5 Years of experience in sales and customer service. Strong sales background and understanding of customer needs and behavior. . Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention.

Overview

4
4
years of professional experience

Work History

Sales Development Associate

BUSINESSNEXT
08.2022 - Current
  • Identified new business opportunities through Emails/LinkedIn and consistent follow ups.
  • Researched account and identified key individual who are potential buyers/decision makers.
  • Managing the lead generation to lead qualification.
  • Lead Nurturing by taking discovery call and 1st level presentation and demonstration.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Won new business by articulating full value of company's capabilities to prospects.


KEY ACCOUNT MANAGER

ZOLVE
01.2022 - 07.2022
  • Developing and managing a Key Accounts portfolio
  • Identifying and cultivating new customers to meet monthly sales targets
  • Establishing high levels of customer satisfaction as well as up-sell and cross-sell possibilities among existing clients to maximize wallet share
  • Pre-sales and post-sales follow-up coordination
  • Weekly and monthly KPIs are being met and exceeded
  • Monitoring market trends and providing regular competitor feedback.

BUSINESS MANAGER

CAPITALVIA GLOBAL RESEARCH LIMITED
01.2021 - 12.2021
  • Increased profitability by 33% in 4 Years
  • Managing a team and providing them monthly targets to generate revenue of INR 1.44 Cr annually
  • Decreased cost by bringing back the sales return, which saved 10% of the cost of customer acquisitions
  • The costinvolved was sometimes in terms of percentage and fixed fee ranges from 25k to 10 Lakhs
  • Initiated a new strategic planning process that identified and measured KPIs and built cohesive BU investments
  • Guide them in enhancing their sales skills i.e., Cross-selling and Up-gradation
  • Generate daily reports of achievement and make a strategy for the next day
  • Client handling and solving their grievances
  • Developed and implemented a sales training program focused on best practices
  • Having an in-depth knowledge of business products and value propositions
  • Identifying and mapping business strengths and customer needs
  • Increasing client base by growing the territory and developing a new area
  • Managing and retaining relationships with existing clients
  • Planned and scheduled meetings responded to various inquiries both external & internal and managedcommunications via e-mail and phone calls
  • Conducting market research and keeping up-to-date with the market knowledge
  • Maintaining the client database in the CRM.

SENIOR CLIENT ACQUISITION MANAGER

CAPITALVIA GLOBAL RESEARCH LIMITED
04.2019 - 12.2020
  • Primary role was acquiring clients, cross-selling, and maintaining a relationship.

CLIENT ACQUISITION MANAGER

CAPITALVIA GLOBAL RESEARCH LIMITED
02.2019 - 03.2019
  • Acquiring clients and building data on individual profiles
  • 2

Education

B.TECH - Power System Engineering

UPES COLLEGE OF ENGINEERING STUDIES AUG

Skills

  • Customer Retention
  • Team Management
  • Cross sell/ Upsell
  • Customer Relationship Management
  • Microsoft - Word/Excel/Presentation
  • Effective Negotiations Skills

Accomplishments

  • Member of Sponsorship Committee of UURJA-2015, Cultural fest of UPES.
  • Appointed as Student Placement Representative for the session 2014-18.

Timeline

Sales Development Associate

BUSINESSNEXT
08.2022 - Current

KEY ACCOUNT MANAGER

ZOLVE
01.2022 - 07.2022

BUSINESS MANAGER

CAPITALVIA GLOBAL RESEARCH LIMITED
01.2021 - 12.2021

SENIOR CLIENT ACQUISITION MANAGER

CAPITALVIA GLOBAL RESEARCH LIMITED
04.2019 - 12.2020

CLIENT ACQUISITION MANAGER

CAPITALVIA GLOBAL RESEARCH LIMITED
02.2019 - 03.2019

B.TECH - Power System Engineering

UPES COLLEGE OF ENGINEERING STUDIES AUG

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