SHASHWAT THAKUR
GHAZIABAD,Uttar Pradesh
Summary
Meticulous Researcher, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal.
Skilled Candidate with experience in the materials industry. Familiar with SEM.
Overview
8
8
years of professional experience
Work History
Campus Ambassador
E-cell DTU
delhi, delhi
12.2016 - 03.2017
- Greeted customers and visitors in-person and via telephone calls.
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
- Corresponded with clients through email, telephone or postal mail.
- Scheduled office meetings and client appointments for a team of [Number] professional [Job Titles].
Campus Ambassador
TripShire
Gurugram, HR
12.2016 - Current
- Greeted customers and visitors in-person and via telephone calls.
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
- Corresponded with clients through email, telephone or postal mail.
- Scheduled office meetings and client appointments for a team of [Number] professional [Job Titles].
Member
Daniels PEC chandigarh
chandigarh, chandigarh
11.2017 - Current
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Solved unresolved customer issues.
- Adhered to all confidentiality requirements at all times.
Education
High School Diploma - Science(Physics,chemistry,Maths,Biology)
D A V Public School
Delhi2016
B.tech - metallurgical and materials Engineering
Punjab Engineering College
Chandigarh, CH2020
Skills
- Customer Relationship Management Software (CRM)
- Excellent time management skills
- Microsoft Outlook, Word and Excel
- MS Windows proficient
- Quick learner
- Exceptional communication skills
- Exceptional interpersonal communication
- Exceptional telephone etiquette
- Effective problem solver
- Negotiation expert
- MS Office expert
- Creative problem solver
Accomplishments
- Won High commendation in MUN award in 2017.
- Won 3rd place award in English debate in 2016.
- Won 3rd place award in quiz.
- Won 1st prize award in general quiz.
- Won 1st prize award in NAO olympiad.
- Won 2nd prize in Handball.
- Effective Communication
Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
Hobbies and Interests
Bibliophile
writer
Singer
Painter
Maths
Timeline
Member
Daniels PEC chandigarh
11.2017 - Current
Campus Ambassador
E-cell DTU
12.2016 - 03.2017
Campus Ambassador
TripShire
12.2016 - Current
High School Diploma - Science(Physics,chemistry,Maths,Biology)
D A V Public School
B.tech - metallurgical and materials Engineering
Punjab Engineering College
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