Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaswat Ranjan Swain

Cuttack

Summary

Results-driven Operations Manager with a proven track record in process improvement and patient care coordination. Expertise in regulatory compliance and customer relationship management to enhance operational efficiency.

Overview

25
25
years of professional experience

Work History

Operations Manager

Rise Medical
Muzaffarpur
08.2021 - Current
  • Managed daily operations of healthcare services and patient care programs.
  • Implemented process improvements that reduced delays and optimized workflows in medical facilities.
  • Maintained inventory management systems for medical supplies and equipment.
  • Facilitated interdepartmental communication to improve coordination and enhance patient care delivery.
  • Resolved customer complaints promptly, maintaining high levels of customer satisfaction.

Area Business Manager

Qemiq Biotics
Kolkata
01.2014 - 07.2021
  • Developed and implemented sales strategies to increase market share.
  • Identified potential new markets within existing territories.
  • Collaborated with marketing team members to develop innovative campaigns that promote brand awareness.

Country Manager

Euromed LLC
Kiev
03.2001 - 01.2012
  • Managed regional sales strategies, resulting in increased market growth and improved brand visibility.
  • Conducted competitive analysis to inform strategic planning and strengthen market positioning.
  • Coordinated with supply chain teams, ensuring timely product delivery to clients and enhancing customer satisfaction.

Education

Doctor of Entrepreneurship - International Business

LADC Institute
Los Angeles
04-2023

MBA - Human Resources Development

National Institute Of Management
Mumbai
12-2007

Bachelor of Engineering - Chemical Engineering

Lviv National University
Lviv
06-2000

Skills

  • Process improvement
  • Inventory management
  • Patient care coordination
  • Operations management
  • Regulatory compliance
  • Customer relationship management
  • Supply chain coordination

Timeline

Operations Manager

Rise Medical
08.2021 - Current

Area Business Manager

Qemiq Biotics
01.2014 - 07.2021

Country Manager

Euromed LLC
03.2001 - 01.2012

Doctor of Entrepreneurship - International Business

LADC Institute

MBA - Human Resources Development

National Institute Of Management

Bachelor of Engineering - Chemical Engineering

Lviv National University
Shaswat Ranjan Swain