Shaton Reider
Fishers,IN
Summary
Dynamic Underwriting Manager dedicated to driving team success in attracting and retaining profitable territories. Proven expertise in team building fosters an environment of effective coaching and mentorship, enhancing overall performance. Strong problem-solving abilities ensure quick and efficient resolutions while collaborating seamlessly with peers. Highly organized and adept at meeting deadlines while balancing multiple responsibilities, with a commitment to continuous engagement and development for personal growth and team advancement.
Overview
31
31
years of professional experience
Work History
Underwriting Manager
Liberty Mutual
01.2025 - Current
- Conducted regular performance reviews for team of 7 underwriters fostering professional growth and promoting a culture of continuous improvement.
- Led the underwriting team in evaluating risk assessments and adherence to underwriting guidelines.
- Collaborated with distribution teams to drive profitable growth and maintain strong relationships with key clients, meeting new business goals and SLA's.
- Mentored underwriter trainee thru the foundations program, fostering learning of commercial lines of business and professional development.
- Collaborated with cross-functional teams to align underwriting strategies with organizational goals.
Legacy Underwriting Manager
State Auto Insurance
03.2019 - 01.2025
- Managed a team of renewal underwriters evaluating a $150M portfolio of legacy renewals across filed states — including Legacy Package, Business Owners Policy (BOP) and ancillary lines — optimizing underwriting and transaction strategies to improve retention and sustain profitability.
- Supported development and supervised the USS processing team to process legacy endorsement transactions, driving workflow standardization, operational efficiency, and alignment across regional teams.
- Streamlined documentation processes via EIFL, reducing turnaround times for policy review and approvals.
- Reduced loss ratios while maintaining competitive rates through diligent risk renewal evaluation and adherence to state guidelines.
- Implemented underwriting policies and procedures, establishing useful and accurate processing of renewals, and enhancing underwriting efficiency.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
Business Insurance Underwriting Supervisor/Commercial Lines Manager
State Auto Insurance
Indianapolis, Indiana
08.2011 - 03.2019
- Lead, coach, and develop a team of business insurance underwriters responsible for Illinois and Wisconsin, ensuring high level performance, profitable growth, and regulatory compliance.
- Provide technical underwriting expertise to evaluate risk referrals, resolve complex underwriting issues and complete quarterly underwriting audits.
- Role as Regional Practice Leader for Workers' Compensation; represented the region on the IL WC re-underwriting committee and drove implementation of the re-underwriting project with the Illinois Team.
- Manage talent and performance: conduct evaluations, implement improvement plans, and nominate high performers for IPB awards, expanded authority levels, and targeted coaching/training.
- Oversee underwriting operations to ensure strict adherence to company team, ensuring company policies and regulatory requirements.
Business Insurance Underwriter
Meridian/State Auto Insurance
Indianapolis, Indiana
01.1998 - 01.2011
- Managed service for Illinois and Missouri agencies, handling new and renewal business, endorsements, audits and billing while marketing new products and maintaining daily agency communications to build strong relationships.
- Led Business Insurance as the regional lead on two Illinois Market Conduct examinations—analyzing criticisms, coordinating remediation with staff and legal, and implementing corrective action plans.
- Served as Master Underwriter facilitating cross‑functional risk roundtables to review complex accounts and advise Business Insurance staff on risk placement and pricing.
- Partnered with field Account Executives to manage territories, drive profitable growth and strengthen agency partnerships.
- Assessed insurance applications to determine risk profiles and appropriate coverage options; collaborated with agents to clarify information and resolve discrepancies.
- Reviewed policy documents prior to issuance to ensure accuracy, compliance with underwriting standards and conformance to approved guidelines.
Commercial Lines Underwriter
SAFECO Insurance
01.1996 - 01.1998
Commercial Lines Underwriter
State Farm Insurance
01.1995 - 01.1996
- Evaluated complex commercial insurance applications for risk and coverage adequacy.
Education
Bachelor of Science - Corporate Finance and Money and Banking
Ball State University
Muncie01.1994
Skills
- Client relationship management
- Expertise in underwriting standards
- Portfolio management
- Cross-functional teamwork
- Skilled at prioritizing tasks simultaneously
- Effective organizational skills
Qualifications
- CPCU designation
- AU Designation
- Seminars: Crucial Conversations, Dynamics of Company/Agency Relationships, Inside/Outside Coaching; New Supervisor Training; Diversity
- Social Certification
Timeline
Underwriting Manager
Liberty Mutual
01.2025 - Current
Legacy Underwriting Manager
State Auto Insurance
03.2019 - 01.2025
Business Insurance Underwriting Supervisor/Commercial Lines Manager
State Auto Insurance
08.2011 - 03.2019
Business Insurance Underwriter
Meridian/State Auto Insurance
01.1998 - 01.2011
Commercial Lines Underwriter
SAFECO Insurance
01.1996 - 01.1998
Commercial Lines Underwriter
State Farm Insurance
01.1995 - 01.1996
Bachelor of Science - Corporate Finance and Money and Banking
Ball State University