Shatrughan
Nawada
Summary
Customer-oriented sales professional with over 12 years of experience building relationships, retaining top accounts and growing profit channels. Self-motivated leader with expertise in introducing products and implementing pricing models and inventory controls. Effective motivator identifying customer needs to deliver solutions. Tactical team builder and strategic planner with experience in consumer-based product sales verticals.
Overview
13
13
years of professional experience
Work History
Team Leader
Paytm Services Pvt. Ltd.
Dehradun
08.2024 - Current
- Developed strategies for problem solving and conflict resolution among team members.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Territory Sales Manager
OPPO MOBILE UP WEST
Bareilly
12.2020 - 02.2024
- Maintained direct communication with clients, identifying needs and analyzing competitor activity
- Managed a team of 80 salespeople for Bareilly sales activities
- Successfully developed and maintained excellent client relationships by maintaining regular communications and offering excellent loyalty discounts
Team Leader
PhonePe
Haridwar
01.2019 - 10.2020
- Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives, and facilitating team-building activities.
- Resolved complex customer enquiries, disputes and complaints
- Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand
Route Trainer
OPPO MOBILE UTK
Haridwar
12.2017 - 12.2018
- Planned Training with sales team and provided product knowledge
- Enhanced working relationships by participating in team-building activities
- Organized files to support efficiency and traceability
- Developed team communications and information for meetings
Customer Consultant
lava International Ltd
Haridwar
02.2012 - 11.2017
- Processed and issued product orders and service upgrades for customers
- Liaised with potential customers to determine needs and provide recommendations
- Customised service offerings to accommodate consumer needs
Education
BA -
M.J.P University
Najibabad, UP01.2017
Intermediate - Geography
St. Marys Inter College Mandawali UP
Najibabad, UP01.2011
High School - Science
St. Mary's Inter College Mandawali UP
01.2008
Skills
- Market data analysis
- Outreach and targeting strategies
- Sales pitches
- Market surveys and research
- Business development strategies
- Brand Promotion
- Product demonstrations
- Well-tuned palate
- Team motivation
- Competitor monitoring
Father'sname
Mr. Bhoja Singh
Personal Information
- Age: 32
- Date of Birth: 02/15/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Listening Music
- Playing Cricket
Timeline
Team Leader
Paytm Services Pvt. Ltd.
08.2024 - Current
Territory Sales Manager
OPPO MOBILE UP WEST
12.2020 - 02.2024
Team Leader
PhonePe
01.2019 - 10.2020
Route Trainer
OPPO MOBILE UTK
12.2017 - 12.2018
Customer Consultant
lava International Ltd
02.2012 - 11.2017
BA -
M.J.P University
Intermediate - Geography
St. Marys Inter College Mandawali UP
High School - Science
St. Mary's Inter College Mandawali UP
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