Shatrujit Mal
IT
Greater Noida,UP
Summary
To work with a leading Asset Management Company and to use my analytical thinking to the best of my ability, so as to contribute to organization’s growth and goal, as well as to attain my professional goal. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
1
1
SQL
1
1
DATE
1
1
PLACE
Work History
Assistant Manager
HDFC BANK LTD, Kalkaji
09.2018 - 02.2019
- Responsible for sourcing of CASA business of Branch and of Third Party Targets
- Managing big customers of branch including Trust, Schools, Societies, etc
- Team Management of officers & AMs for building up CASA base of the branch
- Deepening the size of Existing & NTB Portfolio
- Retention of customers by providing best possible services and being dedicated point of contact for these customers
- Responsible for customer queries and conduct checks on account opening form details
- Sales targets spread across Liabilities, Retail Assets, Business Banking, Trade Forex, etc
- Responsible for Profitability, Income & Liability (CASA) budget of the branch.
Associate Key Relationship Manager
ICICI Prudential Life Insurance Company Limited
05.2017 - 09.2018
- Dealing with customer’s queries face to face, over telephone or in writing
- Serving customers at counter and learning about new products, services and processes
- Understanding customer needs, recommending suitable products and making sales
- Processing paperwork from sales and meeting sales targets.
- Increased sales by 30 %
Business Development Manager
Symphony Solutions Pvt Ltd
New Delhi
01.2012 - 03.2015
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
Education
Post Graduate Diploma - Management (Marketing & Operations
Jaipuria Institute of Management
Noida 06.2015 - 04.2017
Bachelor of Technology - Electronics & Communication
Pranveer Singh Institute of Technology
Kanpur 08.2007 - 06.2011
Skills
Negotiation
undefinedCertification
SQL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Tableau
05-2021
SQL
03-2021
Assistant Manager
HDFC BANK LTD, Kalkaji
09.2018 - 02.2019
Associate Key Relationship Manager
ICICI Prudential Life Insurance Company Limited
05.2017 - 09.2018
Post Graduate Diploma - Management (Marketing & Operations
Jaipuria Institute of Management
06.2015 - 04.2017
Business Development Manager
Symphony Solutions Pvt Ltd
01.2012 - 03.2015
Bachelor of Technology - Electronics & Communication
Pranveer Singh Institute of Technology
08.2007 - 06.2011
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