SHAUN FIFER
Columbus
Summary
Customer-focused Assistant Store Manager with over 15 years of experience in retail, flooring sales, and operations. Skilled in team leadership, inventory management, and delivering exceptional customer service. Proven ability to drive sales, reduce shrink, and lead high-performing teams. Seeking a leadership role where I can contribute to business growth and operational excellence.
Detail-oriented professional with strong skills in multitasking and organization. Experienced in managing retail operations and training staff to achieve sales goals and customer satisfaction. Ready to leverage expertise to enhance operational success.
Overview
20
20
years of professional experience
Work History
Assistant Site Manager
Tsunami Car Wash
Columbus
10.2025 - Current
- Assisted in managing daily operations of the car wash facility.
- Coordinated staff schedules to ensure optimal coverage and efficiency.
- Trained new employees on safety procedures and customer service standards.
Assistant Store Manager
LL Flooring
Memphis
12.2017 - Current
- Lead daily operations including sales, merchandising, and team supervision in a high-volume flooring store
- Train and coach employees to meet customer service and sales goals
- Monitor inventory, control shrink, and ensure compliance with company standards
- Operate forklifts, saws, and POS systems efficiently
- Awarded “President’s Circle 2018” and contributed to “Store of the Year” recognition
Forklift Operator
Ranstad Staffing
Memphis
04.2016 - 11.2017
- Performed full-case order picking and loading/unloading
- Operated sit-down/stand-up forklifts and pallet jacks
- Ensured order accuracy and packaging compliance
Store Associate
Walmart
Memphis
11.2015 - 04.2016
- Assisted customers with product inquiries and maintained shelf organization
- Handled point-of-sale transactions and returns
Sales Consultant
The Floor Depot
Bartlett
03.2015 - 10.2015
- Provided flooring consultations, quotes, and scheduling for installations
- Maintained showroom displays and assisted with product orders
Sales Associate
Lowe’s Home Improvement
Memphis
06.2006 - 01.2015
- Specialized in flooring product sales and customer consultations
- Managed installation schedules, measured spaces, and processed orders
Education
Associate’s Degree - Police Science
Gateway Technical College
Kenosha, WI 08.1996 - 06/1998
Skills
- Retail Management
- Flooring Product Knowledge
- Customer Service Excellence
- POS & Inventory Systems
- Team Leadership & Training
- Merchandising & Display
- Attention to detail
- Forklift & Warehouse Equipment
- Verbal & Written Communication
- Safety monitoring
- Facility oversight
- Multitasking and organization
Awards Recognition
- President’s Circle Award, LL Flooring, 2018
- Store of the Year, Region 18 – LL Flooring
Timeline
Assistant Site Manager
Tsunami Car Wash
10.2025 - Current
Assistant Store Manager
LL Flooring
12.2017 - Current
Forklift Operator
Ranstad Staffing
04.2016 - 11.2017
Store Associate
Walmart
11.2015 - 04.2016
Sales Consultant
The Floor Depot
03.2015 - 10.2015
Sales Associate
Lowe’s Home Improvement
06.2006 - 01.2015
Associate’s Degree - Police Science
Gateway Technical College
08.1996 - 06/1998