Shaunak Mathur
Technical Sales Specialist OSS Products
Gurgaon,HR
Summary
Technical Sales Specialist with over 14 years of successful experience in
Operations and Support System and Operations. Recognized
consistently for performance excellence and contributions to success in
ICT industry. Strengths in Technical Presales , Tools , RPF , RFI , RFQ ,
Unsolicited Business Proposal, Customer Presentations & clarifications,
Network Management , Analytics , Solutioning , Technical Proposals ,
Assurance etc. Good knowledge on Openstack, Kubernetes,
Containers , Microservices , 5G ETC.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Technical Sales Specialist OSS
Ericsson India Global Services
Gurgaon, Haryana
06.2016 - Current
- Requirements creation and analysis across Network Management, Service Assurance and Analytics portfolio in OSS Domain to support Global RFP, RFI and RFQ.
- Delivered more than 200 proposals.
- End to End Solution Driver.
- Analyzing RFP/RFQ/RFI requirement and preparing solution that can be best fit for Customer Business requirement.
- Identifying opportunities for add on sales.
- Writing Business Proposal, Commercial Pricing, Scope of Work (SOW) documents, UAT, Business alignment docs, RFP responses, Technical & defense presentation, POC, technical discussion & requirement gathering.
- Providing technical leadership to medium size/complexity/order-value enterprise scale projects/solutions.
- Provide technical leadership to project team(s) to perform design to deployment related activities.
- Provide guidance, perform reviews, prevent, and resolve technical issues.
- Regular customer interactions.
- Supporting Business Insights and providing feedback to R&D for future product development based on customer requirements.
Manager
Huawei Technologies
06.2013 - 06.2016
- Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves to achieve market share metrics.
- Providing pre-sales support to Huawei Region line teams to meet Global Customers requirements.
- Rendering response to technical parts of tenders, answering Statement of Compliances (SoCs).
- Scrutinizing BoM, Configuration and conducting pricing and solution for Huawei OSS Tools.
- Customer Meeting and Presentations to demonstrate Huawei OSS capabilities and successful case studies across Globe and respond to customer queries to best of their understanding and knowledge on Huawei OSS.
- Preparing HLD and Service Effort Estimation.
- Act as consultant for complex project and define Scope of Work (SOW) with customer.
- Cloud Based Deployment of Huawei OSS Tools and Applications on AWS platform.
Senior Engineer
Ericsson India Global Services
04.2009 - 06.2013
- Managing a team of 15 supporting 24.
- 7 Global operations for various OSS.
- System Administrator for Fault (HP-TeMIP and IBM-Netcool) & Performance Management (ENIQ-S) Tools.
- Engagement leader for Managed Services Business for Global Opportunities in OSS Business Area.
- Creating Business forecast and to prepare plan of action to meet business targets.
- Sync with Sales and Local teams on regular basis to discuss business funnel.
- Customer Relation and Business Development for MS Business Opportunities.
Engineer
CADTECH India Private Limited
10.2007 - 04.2009
- Responsible to prepare network Reports like (MAPA, SCR, Outage etc.) for Customers like Airtel and Idea.
- Understand and implement new requirements for day to day operations.
- New Project handover and implement and define report formats as per customer requirements.
- Automations of existing process to reduce manual interventions in day to day reporting activities.
Education
MBA - Business Management
Vinayaka Mission University
Salem 06.2011 - 05.2013
B. Tech - Electrical & Electronics
UP Technical University
Lucknow, UP 09.2002 - 06.2007
Skills
Technical sales specialist
Client relationship management
Virtualization
Solution development
Pre-sales support
Technical consulting
Accomplishments
- Awarded as best IC in OSS domain (2015) on Global
Platform in Huawei. - Numerous Customer appreciations.
Certification
ITIL V3
Timeline
Technical Sales Specialist OSS
Ericsson India Global Services
06.2016 - Current
Manager
Huawei Technologies
06.2013 - 06.2016
MBA - Business Management
Vinayaka Mission University
06.2011 - 05.2013
Senior Engineer
Ericsson India Global Services
04.2009 - 06.2013
Engineer
CADTECH India Private Limited
10.2007 - 04.2009
B. Tech - Electrical & Electronics
UP Technical University
09.2002 - 06.2007