Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
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Shaunak Tandon

Sales Development Representative
New Delhi

Summary

Enterprising Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention.

Overview

3
3
years of professional experience

Work History

Sales Development Representative

Credgenics
Noida
02.2023 - Current
  • Stayed current on company offerings and industry trends.
  • Increased overall sales by 30% with execution of Relationship Management and processing from initial lead processing through conversion and closing.
  • Generated detailed reports on sales activity, pipeline progression, and account updates for senior leadership review during weekly meetings.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Increased Revenue of company by 15% in FY 2023-34 by building strong and qualified pipeline.
  • 8 total accounts closed in FYI 2023-24 reaching MRR of Rs 1,500,000

Desktop Support Engineer

WNS Global Services
05.2021 - 07.2021
  • Managed inventory of IT assets including hardware components and software licenses to maintain accurate records and ensure compliance with company policies.
  • Maintained support policies and methods of support delivery to provide technically accurate solutions to users.
  • Assisted in development of system security protocols.
  • Maintained servers and systems to keep networks fully operational during peak periods.

Education

Bachelor of Science - Computer Science

Amity University
Noida, India
04.2001 -

Skills

Strategic Thinking

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Software

Lusha

Sales Navigator

Easy leadz

Languages

Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Sales Development Representative

Credgenics
02.2023 - Current

Desktop Support Engineer

WNS Global Services
05.2021 - 07.2021

Bachelor of Science - Computer Science

Amity University
04.2001 -

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Shaunak TandonSales Development Representative