Shaunak Bojewar

Responsible for overall Retail and Mt expansion

• Overall Operations
• Setting up of Operations SOP's
• New store openings ( 2 to 12 stores in the interim)
• Revenue management( 3X growth in revenue MOM)
• Business development
• Hiring
• Creating a core team to setup and streamline operations
• Inter department coordination
• Career Path Designing for existing teams.

• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Analyzed and reported on key performance metrics to senior management.
• Developed and maintained relationships with external vendors and suppliers.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Increased profit by streamlining operations.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Trained and guided team members to maintain high productivity and performance metrics.
• Mitigated business risks by working closely with staff members and assessing performance.
• Raised property accuracy and accountability by creating new automated tracking method.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Introduced higher standards for customer service and increased efficiency by streamlining operations.
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
• Developed service procedures, policies and standards.
• Collaborated with upper management to improve customer service processes and support structures company-wide.
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Reviewed operations reports to understand numbers and trends.
• Developed systems to track and log work issues.
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
• Promoted continuing education opportunities for sales team to bolster skills and add value to department.
• Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Owned all aspects of sales planning, development and team and account management for western territory.