Lightyear Accounting Software
Shaurya Bhardwaj
Management Consulting
Summary
Dynamic, customer-focused professional with a proven track record of driving results and fostering leadership in corporate and service environments. Leading cross-functional teams on process improvement initiatives, successfully implementing six key projects and training of over 80 staff members. Committed to delivering exceptional customer experiences while leveraging excellent communication and cross-cultural collaboration skills. Educational background includes a Bachelors in Business with a double major in Marketing and Management, complemented by certification in global competence and digital marketing.
Overview
2026
2026
years of professional experience
3
3
Certifications
1
1
Language
Work History
Accounts & Office Manager
Phoenix Contracting
05.2023 - Current
- Digitized and managed 65+ employee timesheets to ensure accurate client billing.
- Manage monthly accounts receivable (invoicing) averaging $730,000, with 100% accuracy.
- Oversee all accounts payable with meticulous invoice verification, and timely payments.
- Administer weekly payroll for 65+ employees, with zero errors, ensuring timely and accurate compensation.
- Enhanced cash handling and record-keeping procedures significantly reduce cash discrepancies and improve financial accountability.
Continuous Improvement Lead
Kraft Heinz Wattie's
06.2022 - 12.2022
- Coordinated six cross-departmental projects (across four departments) to streamline production processes and improve efficiency.
- Trained 80+ operators in standardized work procedures, improving consistency and operational safety on the factory floor.
- Analyzed the efficiency of six labeling-line machines to identify bottlenecks, providing recommendations that enhanced throughput.
Casual Employment
2020 - 2025
- Delivered exceptional customer service to hundreds of customers in a fast-paced dining environment.
- Supported the training of multiple new team members, promoting service standards and consistency, resulting in higher customer satisfaction and repeat business.
- Operated POS and CRM systems with 100% accuracy to process transactions and manage customer data.
- Adapted quickly to changing demands during peak hours to maintain smooth operations.
Education
Bachelor of Business Studies - Double Major in Marketing & Management
Eastern Institute of Technology (Te Pūkenga)
New Zealand01-2022
Skills
- Leadership and supervision
- Cross-cultural collaboration
- Financial operations management
- Customer engagement
- Interpersonal skills
- Training and enablement
- Workload prioritization
- Strategic planning
- Staff management
- Customer relationship management
Certification
Global Competence Certificate (Massey University)
Software
Xero Accounting Software
Infusion Business Software
Timeline
Accounts & Office Manager
Phoenix Contracting
05.2023 - Current
Continuous Improvement Lead
Kraft Heinz Wattie's
06.2022 - 12.2022
Casual Employment
2020 - 2025
Bachelor of Business Studies - Double Major in Marketing & Management
Eastern Institute of Technology (Te Pūkenga)
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