Summary
Overview
Work History
Education
Skills
Hobbies and interests
Timeline
Generic

Shaurya Sood

Palampur

Summary

Detail-oriented front office associate with expertise in customer service, operational efficiency, and problem-solving. Committed to creating a welcoming atmosphere and resolving guest concerns effectively.

Overview

3
3
years of professional experience

Work History

Management Trainee

COFFEE DAY GLOBAL LIMITED
Ahmedabad, INDIA
08.2023 - 12.2024
  • Managed daily store operations and ensured smooth service flow.
  • Delivered excellent customer service and resolved customer queries effectively.
  • Handled billing, cash transactions, and maintained accurate records.
  • Monitored inventory levels and assisted in stock control.
  • Ensured adherence to hygiene, safety, and company standards.

Industrial Trainee

JW MARRIOTT CHANDIGARH
Chandigarh, INDIA
12.2021 - 04.2022
  • Oversaw operations across four core departments—food production, food and beverage service, front office, and housekeeping—demonstrating strong leadership and operational expertise in the hospitality industry.

Education

BSc in Hospitality and hotel Administration

IHM SHIMLA
Shimla, HP
01-2023

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Time management

Hobbies and interests

  • Listening to music and exploring diverse genres
  • Travelling and exploring new cultures

Timeline

Management Trainee

COFFEE DAY GLOBAL LIMITED
08.2023 - 12.2024

Industrial Trainee

JW MARRIOTT CHANDIGARH
12.2021 - 04.2022

BSc in Hospitality and hotel Administration

IHM SHIMLA
Shaurya Sood