Detail-oriented front office associate with expertise in customer service, operational efficiency, and problem-solving. Committed to creating a welcoming atmosphere and resolving guest concerns effectively.
Overview
3
3
years of professional experience
Work History
Management Trainee
COFFEE DAY GLOBAL LIMITED
Ahmedabad, INDIA
08.2023 - 12.2024
Managed daily store operations and ensured smooth service flow.
Delivered excellent customer service and resolved customer queries effectively.
Handled billing, cash transactions, and maintained accurate records.
Monitored inventory levels and assisted in stock control.
Ensured adherence to hygiene, safety, and company standards.
Industrial Trainee
JW MARRIOTT CHANDIGARH
Chandigarh, INDIA
12.2021 - 04.2022
Oversaw operations across four core departments—food production, food and beverage service, front office, and housekeeping—demonstrating strong leadership and operational expertise in the hospitality industry.