Shavone Jordan

Dynamic Human Resources professional with a strong track record in global HR strategy and organizational development. Adept at coaching leaders, implementing engagement initiatives, and leveraging workforce data to drive strategic HR decisions that support business objectives and enhance employee satisfaction.

• Member | Sigma Gamma Rho Incorporated
• Member | Golden Key International Honor Society
• Member | Delta Mu Delta Business Honor Society

• Southern Newhampshire University, Remote, 03/23, Present, Adjunct Professor, Provide high-quality academic experiences and support students as they work toward their educational goals., Instruct and train students in various courses ranging from finance and leadership development to management and critical thinking., Develop curriculum and training plans used to educate more than 300 students., Develop/deliver lectures in accordance with course objectives; prepare course syllabus and align learning objectives with course materials; and engage students via Blackboard discussions, individual emails, and group., Evaluate and grade student coursework, assignments, and papers in accordance with school policy; provide effective feedback to students.
• Press Ganey INC, South Bend, IN, 06/21, Present, Global Human Resource Business Partner, Provides global human resources consultation and support to designated functional areas and/or business units of Press Ganey., Proven HR partner in a fast-paced environment and will demonstrate knowledge of various human resource functions, including talent acquisition, compensation, benefits, training, and employee relations., Proven experience in consulting with top executives and their business units' management in the strategic planning process and development of human resources strategies that support Press Ganey business needs., Assists with the onboarding process of associates and managers., Partner with senior leaders to align global HR strategies with business objectives across operational teams., Provide strategic HR guidance across geographically dispersed teams, ensuring consistency in policy application and organizational practices., Advise leaders on employee relations, performance management, and workforce planning in a global context., Implement engagement initiatives that improve employee satisfaction and retention across regions., Analyze workforce data and trends to inform global HR strategies and decision-making., Support organizational change initiatives, ensuring alignment across locations and business units., Coach leaders to build inclusive, high-performing teams in diverse environments.
• TARGET, Mishawaka, IN, 02/17, Present, Executive Leader of Human Resources / District HR Team Leader, Recruited to oversee all HR functions as well as be the partner for all 14 Human Resource Leaders in the District., Develop, implement, communicate, evaluate, and continuously improve HR strategy spanning recruitment, interviewing, training and development, benefits administration, appraisals, and other key areas., Effectively managed employee relations initiatives spanning performance management, coaching, accountability, and more., Led HR strategy across a multi-site district, supporting leaders and employees in high-volume retail operations., Reduced turnover from 45% to 20% by implementing targeted retention and engagement initiatives., Directed onboarding and training programs for 300+ new hires, improving readiness and reducing early attrition., Advised leaders on employee relations, talent development, and performance improvement strategies., Delivered leadership development programs to enhance management capability and internal promotions., Partnered with district leadership to align HR practices with operational and business goals., Improved team performance through coaching, accountability frameworks, and development planning.
• WAL-MART, Lafayette, IN, 11/13, 02/17, Store Manager of Employee Engagement (HR), Promoted to oversee the human resources operations within the organization and to ensure that they match with the business goals., Managed full-cycle HR functions including employee relations, recruiting, and compliance., Partnered with store leadership to improve employee engagement and workplace culture., Led investigations and resolved complex employee issues with consistent policy application., Implemented training programs to strengthen leadership capability and team effectiveness., Supported hiring initiatives to meet staffing needs in a fast-paced retail environment.
• WAL-MART, Lafayette, IN, 07/08, 11/13, Assistant Manager of HR, Supported HR operations including recruiting, onboarding, and employee relations., Assisted with compliance, documentation, and HR program implementation., Built foundational experience in workforce support and HR systems.

• HRIS Systems
• MS Office Suite
• Slack
• Skype
• Google Drive
• Adobe Creative Tools
• Social Media
• Analytics
• Paycom
• Workday