Shawn Dyer II
Indianapolis,IN
Summary
Dynamic Operation Supervisor at Indy South Greenwood Airport with a proven track record in operational efficiency and client engagement. Expert in analytical problem-solving and decision-making, successfully enhancing communication and reducing missed deadlines. Skilled in managing inventory and supply chain operations, ensuring timely delivery while fostering strong client relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operation Supervisor
Indy South Greenwood Airport
12.2023 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Performed minor repairs on equipment and administered product changeovers.
- Adjusted equipment and troubleshot issues.
- Applied effective time management techniques to meet tight deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Installed wiring, cabling and networking hardware on customer premises.
- Responded to service requests during and after business hours.
- Installed and configured new devices and system components.
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Delivered services to customer locations within specific timeframes.
- Organized and detail-oriented with a strong work ethic.
Meat Clerk
Kroger
03.2020 - 01.2024
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Restocked products based on available inventories and customer demands.
- Cut meats to customer specifications and answered questions about specialty products.
- Completed inventory counts, reordered stock, and removed expired items from supply.
Education
Associate of Science - Aviation
Vincennes University
Vincennes, IN05-2026
High School Diploma -
Franklin Central High School
Indianapolis05-2023
Skills
- Cross-functional coordination
- Operational efficiency
- Decision-making
- High-pressure environments
- Mathematical Aptitude
- Analytical problem-solving skills
- Client engagement
Certification
Private Pilot Certification (Hours Last Updated 4/2/2025)
- 136.8 Total Time
- 46.5 Cross Country
- 18.5 Solo
- 51.6 Pilot In Command
High Performance Airplane Endorsement 10/10/2023
Languages
English
Native or Bilingual
Timeline
Operation Supervisor
Indy South Greenwood Airport
12.2023 - Current
Meat Clerk
Kroger
03.2020 - 01.2024
Associate of Science - Aviation
Vincennes University
High School Diploma -
Franklin Central High School
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