Shawn Ferguson
Mishawaka
Summary
Positive and upbeat sales professional connects with customers, maintains documentation and exceeds quotas. Increases solid revenue streams by keeping open lines of communication with established and potential customers. Prospects for new business while capitalizing on emerging sales opportunities. Meeting deadlines Positive and professional Conflict resolution Strong communication Problem-solving
Overview
11
11
years of professional experience
Work History
Sales Representative
United Beverage
01.2016 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Gained positive sales growth within Laporte County 2017-2018, -1.9% to +2.8%
- Earned highest End Of Year sales growth three years consecutively 2020 (+2.9% in Laporte County), 2021 (+3.2% in St
- Joseph County), 2022 (+3.2% overall portfolio)
- Received highest growth sales percentage with constellation brands in 12 consecutive quarters, in 3 different counties. Finishing at +22.9%.
- 2022 trip incentive winner (Las Vegas) for highest volume sold In Q3.
- 2023 trip incentive winner (Key West) for highest volume some in Q1.
Sales Assistant
United Beverage
01.2013 - 01.2016
- Building award winning displays that were presented throughout the country.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Gathered and prepared sales materials in preparation for sales meetings.
- Fielded customer questions to share information about products, availability, and pricing.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Utilized CRM software to manage customer accounts and track performance metrics.
Education
Bachelor of Science (B.S - Kinesiology
Eastern Illinois University
Charleston, IllinoisAssociate - Arts
A.A - Liberal Arts
Lincoln Trail College, Eastern Illinois University
Robinson, IllinoisSkills
- Expense Reporting
- Customer Retention Abilities
- Problem-Solving Strengths
- Product Promotion
- Product Management and Pricing
- Prospecting Skills
- Market Research
- Sales Expertise
Additional Information
Collegiate Student Athlete
August 2007 to May 2012
Played four years of collegiate baseball. Two years at Lincoln trail, along with 2 years at NCAA Division 1 Eastern Illinois.
Timeline
Sales Representative
United Beverage
01.2016 - Current
Sales Assistant
United Beverage
01.2013 - 01.2016
Bachelor of Science (B.S - Kinesiology
Eastern Illinois University
Associate - Arts
A.A - Liberal Arts
Lincoln Trail College, Eastern Illinois University
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