Shawn McDowell
Fort Wayne
Summary
Dedicated and reliable worker with experience in customer service, live sound production, studio recording and inventory management.
Overview
3
3
years of professional experience
Work History
Category Advisor
Sweetwater
Fort Wayne
06.2025 - Current
- Provided knowledge over guitars to help guide customers to what would fit their needs best.
- Maintained a vast database of clients who I checked in with regularly via phone, email and text.
- Assisted teammates' customers during their absence to ensure continued service and support.
Stagehand
Sight and Sound Music Center
Muncie
10.2024 - 01.2025
- Set up and dismantled stage equipment, ensuring readiness for each performance.
- Operated rigging systems, facilitating safe and efficient support for stage elements.
- Collaborated with crew members, enhancing coordination and execution during shows.
- Followed safety protocols while handling heavy equipment.
Warehouse Worker
Danner/Lacrosse
Whitestown
06.2023 - 12.2024
- Loaded and unloaded shipments, adhering to safety protocols to minimize risk.
- Organized inventory to ensure optimal stock levels on shelves.
- Collaborated with team members to enhance efficiency of packing and shipping processes.
Education
Bachelor of Science - Telecommunications
Ball State University
Muncie, IN05-2025
Skills
- Category strategy
- Market analysis
- Product knowledge
- Sales support
- Logistics coordination
- Customer relationship management
Timeline
Category Advisor
Sweetwater
06.2025 - Current
Stagehand
Sight and Sound Music Center
10.2024 - 01.2025
Warehouse Worker
Danner/Lacrosse
06.2023 - 12.2024
Bachelor of Science - Telecommunications
Ball State University