Shay Golden
Columbus,IN
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant
Upperline Health
03.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Verified patient insurance coverage and collected required co-payments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Performed medical records management, including filing, organizing and scanning documents
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Obtained client medical history, medication information, symptoms, and allergies
- Directed patients to examining rooms and coordinated transportation assistance as necessary
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Called and faxed pharmacies to submit prescriptions and refills
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
Commercial Cleaner
Frantz Building Service
02.2021 - 10.2021
- Performed and documented routine inspection and maintenance activities to meet client expectations
- Employed deep-cleaning techniques for areas in need of additional sanitation
- Completed in-depth restroom cleanings, including partitions, decoration, toilets, urinals, sinks, counters, and mirrors
- Replenished supply of hand soap, paper towels, toilet paper and other consumables, alerting supervisor of low inventory levels
- Kept bathrooms in clean, functional condition, wiping glass surfaces, counters, walls and sinks, scrubbing stalls, cleaning toilets and tidying storage shelves
- Collected trash from floors within hallways, bathrooms and work areas
- Followed company uniform, performance and security policies with every job
- Washed exterior and interior windows and trim, spot cleaning daily and washing entire surfaces
- Addressed minor maintenance issues such as clogged toilets and burned out light bulbs, reporting more serious conditions to supervisors for attention from maintenance technicians
- Kept business entrances clean, tidy and professional in appearance
- Took rugs and mats from interior floors to beat dust outside of building, shampooing and sweeping or vacuuming underneath
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Refilled soap dispensers and air fresheners in 20 bathrooms
Certified Nursing Assistant
Columbus Transitional Care
08.2020 - 02.2021
- Delivered nursing assistance to residents in nursing homes care facilities
- Documented information in patient charts and communicated status updates to interdisciplinary care teams
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment
- Managed and maintained patient rooms, shared-living areas and nursing stations
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Engaged with patient family and friends to provide courteous, efficient visit experience
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Used mobility devices and equipment to transport patients
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Certified Nursing Assistant
Hickory Creek
12.2019 - 02.2020
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar, and heart rate
- Used mobility devices and equipment to transport patients
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Exhibited compassionate care and communication regarding issues surrounding death and dying
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
- Delivered nursing assistance to residents in nursing home care facilities
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment
- Managed and maintained patient rooms, shared-living areas and nursing stations
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and over all wellness
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Supported needs of 7+ residents under long-term care
Certified Nursing Assistant
Willow Crossing Health & Rehab
06.2018 - 09.2018
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar, and heart rate
- Used mobility devices and equipment to transport patients
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Exhibited compassionate care and communication regarding issues surrounding death and dying
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
- Delivered nursing assistance to residents in nursing home care facilities
- Documented information in patient charts and communicated status updates to inter disciplinary care teams
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care
- Managed and maintained patient rooms, shared-living areas and nursing stations
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Engaged with patient family and friends to provide courteous, efficient visit experience.
Education
Certification Nursing AssistanceCertificationsCNA LicenseCertified Nursing Assistant (CNA) -
Ivy Tech Community College of Indiana
Columbus, IN05.2019
High School Diploma -
Columbus Signature Academy New Tech
Columbus, IN05.2021
Certification - Nursing
TrainerConnect
Columbus, IN07.2021
Skills
- Endometrial Biopsy
- Medical Terminology
- Pulse Oximetry
- Inventory and Supply Management
- Medical Billing and Coding
- Updating Medical Records
- Nursing Assistance
- Patient Documentation
- Healthcare Procedures
- Medical Equipment Functionality
- Telephonic Triage
- X-Ray Processing
Timeline
Certified Medical Assistant
Upperline Health
03.2022 - Current
Commercial Cleaner
Frantz Building Service
02.2021 - 10.2021
Certified Nursing Assistant
Columbus Transitional Care
08.2020 - 02.2021
Certified Nursing Assistant
Hickory Creek
12.2019 - 02.2020
Certified Nursing Assistant
Willow Crossing Health & Rehab
06.2018 - 09.2018
Certification Nursing AssistanceCertificationsCNA LicenseCertified Nursing Assistant (CNA) -
Ivy Tech Community College of Indiana
High School Diploma -
Columbus Signature Academy New Tech
Certification - Nursing
TrainerConnect
Similar Profiles
Mary CORNETTMary CORNETT
Accounts Payable Manager at Upperline HealthAccounts Payable Manager at Upperline Health
Georgiana GarciaGeorgiana Garcia
Medical Assistant at Upperline HealthMedical Assistant at Upperline Health
Angelica Suarez RuizAngelica Suarez Ruiz
Clinical Medical Assistant Supervisor at Upperline HealthClinical Medical Assistant Supervisor at Upperline Health
Shay GoldenShay Golden
Certified Clinical Medical Assistant / Prior Authorization Specialist at Upperline HealthCertified Clinical Medical Assistant / Prior Authorization Specialist at Upperline Health
Nicholas FishNicholas Fish
Technical Support at Analytical EngineeringTechnical Support at Analytical Engineering