Canva
Shayak Munshi
Freelance Content Writer
Kolkata
Summary
Experienced freelance content writer and SEO intern skilled in creating engaging, search-optimized content. Passionate about integrating technology with marketing to boost organic traffic and engagement. Certified in HubSpot Social Media and Google SEM, with strong grammar skills and adaptable writing styles. Tech-savvy, innovative, and focused on continuous improvement in dynamic environments.
Overview
20
20
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Freelance Content Writer & SEO Intern
Digital Vidya
07.2024 - 08.2024
- I am thrilled to embark on my career as an SEO & content writing summer intern with Digital Vidya.
- I'm a driven writer with a knack for crafting compelling stories that rank highly on search engines.
- Learning the craft to increase organic traffic and boost engagement.
- I am particularly interested in the intersection of technology and content marketing.
- Ready for semantic dive action with the hummingbird!
Freelance Content Writer
Flybunch Ventures Pvt Ltd
05.2022 - 11.2022
- As freelance content writing professional created written content for various clients on a project basis.
- The main responsibility was to produce engaging and high-quality articles, blog posts, website copy, social media content, or any other form of written material as per the client's requirements.
- I possess excellent writing skills, a strong command of grammar and language, and the ability to research and understand diverse topics.
- Additionally, being freelancer was able to meet deadlines, adapt their writing style to different tones and target audiences, and be open to feedback and revisions from clients.
Independent Consultant
06.2020 - 03.2022
- Understanding the need of students and devised custom training curriculum.
- Measuring and gauging student performance via weekly tests.
- Extra focus on weaker students and providing them with complementary English grammar class apart from regular IELTS training.
- Post IELTS-exam follow-up with graduated students and possible leads by means of student referral.
Academic Tutor
Edusky Global Education
04.2018 - 05.2020
- Devised training strategies to help the students to achieve their desired IELTS score.
- Created IELTS training content as per the need analysis by the company from time to time.
- Taught both individual as well as group of students of 10-15 in one batch.
- Appreciation from director for exemplary performance and meeting the business goals.
- Great feedback from students which resulted in more admission's due word of mouth.
- Close co-ordination with the company's internal visa team to prepare students for their visa interview process.
Academic Coach
ADVANCE COACHING & EXIM PRIVATE LIMITED
05.2016 - 05.2017
- Close co-ordination with the director of the company to understand the training needs for various Korean students.
- Taught both graduate and undergraduate Korean students IELTS, TOEFL and basic English.
- Formulated and devised training curriculum for business English.
- Understanding of Korean culture vs Indian and created a training session.
Independent Consultant
01.2013 - 01.2016
- In house classes for IELTS and Basic English from leads and sources.
- Conducting both group and individual classes for students online on Skype.
- Conducting online training sessions based on the need of the student.
Senior Analyst
American Express
06.2011 - 09.2012
- Led the activation of new cards for American Express card members.
- Monitored the up selling of offers and features related to card products and services.
- Increased numbers of customers through refer a card member program.
- Mentored the new hires for product related issues to overcome difficulties faced while on a call and also shared tips for getting a good CSAT scores.
- Barged live calls of new hires to coach educate and give feedback hence assuring 100 % quality and providing excellent customer experience.
Technical Support Specialist
Dell Technologies
07.2007 - 06.2011
- Provided line of business for voice, email and software support for Dells UK British, Scottish and Irish customers.
- Pitched in B2C after-sales and support for existing and emerging customers in the UK and Ireland and exceeded the client set target across all sites which helped in getting more business to India.
- Provided new offerings to the existing customers in the form of new system and product update to achieve Sales Target of 60%.
- Taking care of sales team & sales target of the floor.
- Sales Target, warranty up selling and add-ons discussed.
Technical Service Specialist
IBM Daksh
08.2004 - 06.2007
- Led installation and technical support of the product QuickBooks software to the US customers.
- Supported the QuickBooks payroll support and service to the US based HSB customers.
- Assisted in product testing of QuickBooks 2007.
- Certificate of appreciation for QuickBooks Bug-oh-Rama project.
Education
Bachelor of Commerce - BCom - Business/Commerce, General
Jai Narain Vyas University
03.2001 - 3 2004
CDMM - Digital Marketing
Digital Vidya
12.2022 - 6 2023
Skills
Content writer specializing in SEO
Certification
Certified Search Engine Marketing Master
Software
SEMrush
Chat GPT
GammaAI
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
RemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave4-day work weekQuote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Interests
Technology
Cars
Aircraft
Timeline
Freelance Content Writer & SEO Intern
Digital Vidya
07.2024 - 08.2024
CDMM - Digital Marketing
Digital Vidya
12.2022 - 6 2023
Freelance Content Writer
Flybunch Ventures Pvt Ltd
05.2022 - 11.2022
Independent Consultant
06.2020 - 03.2022
Academic Tutor
Edusky Global Education
04.2018 - 05.2020
Academic Coach
ADVANCE COACHING & EXIM PRIVATE LIMITED
05.2016 - 05.2017
Independent Consultant
01.2013 - 01.2016
Senior Analyst
American Express
06.2011 - 09.2012
Technical Support Specialist
Dell Technologies
07.2007 - 06.2011
Technical Service Specialist
IBM Daksh
08.2004 - 06.2007
Bachelor of Commerce - BCom - Business/Commerce, General
Jai Narain Vyas University
03.2001 - 3 2004
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