Shayesh Naik
Waiter
Madgaon,GA
Summary
Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Restaurant Waiter
Ocean Advice (cfc) Cruise Line
12.2023 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Assistant Waiter
Ocean Advice (cfc) Cruise Line
03.2023 - 10.2023
- Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
- Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Supported waitstaff by promptly clearing plates, refilling drinks, and attending to any additional requests from guests.
- Addressed customer concerns quickly and effectively, resolving issues to maintain positive relationships.
Assistant Waiter
Ambassador Cruise Line
03.2022 - 10.2022
- Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
- Collaborated with kitchen staff to ensure timely delivery of meals, contributing to a seamless dining experience.
- Assisted with banquet events by setting up tables, serving guests, and clearing dishes, contributing to a successful event experience.
- Helped maintain inventory levels by restocking supplies as needed throughout the shift.
Assistant Waiter
CMV Cruise Line
04.2019 - 01.2020
- Coordinated with host staff regarding table assignments for optimal seating arrangements that maximize customer satisfaction while adhering to capacity guidelines during busy periods.
- Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
Buffet Attendant
CMV Cruise Line
03.2018 - 10.2018
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Promoted a welcoming atmosphere, promptly addressing guest inquiries or concerns during meal services.
- Demonstrated versatility, assisting other staff members with tasks such as dishwashing or bussing tables when needed.
- Boosted overall restaurant cleanliness, routinely clearing tables, and disposing of used plates and utensils.
Buffet Attendant
CMV Cruise Line
08.2017 - 11.2017
- Increased overall guest satisfaction scores by consistently delivering attentive, courteous, and efficient service during buffet hours.
- Expedited service times by efficiently arranging food items on the buffet line for easy access.
- Optimized buffet presentation through careful arrangement of dishes according to aesthetic appeal and accessibility for guests.
- Minimized wait times for guests, skillfully managing busy periods while maintaining high-quality service standards.
Housekeeping Cleaner
CMV Cruise Line
06.2016 - 04.2017
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
Education
High School Diploma -
Cuncolim United High School
Goa India 04.2001 -
Skills
Service quality
Order taking
Table setting
Customer service
Food presentation
Problem-solving
Food safety awareness
Upselling techniques
Allergy awareness
Guest engagement
Cross-selling and upselling
Menu description knowledge
Personal hygiene
Dessert recommendations
Timeline
Restaurant Waiter
Ocean Advice (cfc) Cruise Line
12.2023 - Current
Assistant Waiter
Ocean Advice (cfc) Cruise Line
03.2023 - 10.2023
Assistant Waiter
Ambassador Cruise Line
03.2022 - 10.2022
Assistant Waiter
CMV Cruise Line
04.2019 - 01.2020
Buffet Attendant
CMV Cruise Line
03.2018 - 10.2018
Buffet Attendant
CMV Cruise Line
08.2017 - 11.2017
Housekeeping Cleaner
CMV Cruise Line
06.2016 - 04.2017
High School Diploma -
Cuncolim United High School
04.2001 -